Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Surprise Ford
Surprise, AZ
584 Reviews
What Makes Surprise Ford a Leader in the Phoenix area?
Phoenix Ford buyers know there are many choices when it comes to purchasing a new car, truck or SUV, like the Ford F-150, Bronco, or Edge. So what makes Surprise Ford the leader in the Phoenix area? Perhaps it's our amazing selection of affordable new and used Ford cars; maybe it's our state-of-the art facilities and showroom; or maybe it's our great staff of sales, service and parts team members. If you ask us, we'd tell you it's a little bit of each of those things that make Surprise Ford the new leading Ford dealer in the Phoenix area.
Located in sunny Surprise, Arizona, Surprise Ford sells new and used Ford cars, trucks and SUVs, provides exceptional auto repair services and car maintenance, and offers a huge selection of OEM Ford parts. We pride ourselves on treating customers with the highest level of respect, fair prices and clean, well-maintained facilities. If you're in the market for a new or used Ford, or even a used car from other manufacturers like Honda, Nissan, Chevy, Buick, Hyundai, and more, don't hesitate to contact us or take a look at our massive online inventory.
As one of the newest Ford dealerships in Arizona, Surprise Ford shoppers will love our brand-new facilities and stunning showroom. Our car repair and maintenance center is sure to impress as well, with several repair bays and the newest diagnostic and repair equipment in the area, we'll get your car repaired right the first time. We employ some of the finest mechanics and technicians in the state, and each one is factory-trained and certified by Ford to ensure the highest level of quality in each repair or maintenance visit.
If you're looking for a new Ford dealer in Surprise or the Phoenix area, look no further! Surprise Ford's new facilities and winning team will impress you with professionalism, quality, and most of all, the fair deal you deserve. Take a look at our website and be sure to check out our affordable new and used cars, along with the other resources we offer. Please contact us with any questions you have - we can't wait to get to get to work for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 8:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 584 reviews
September 01, 2024
Good service overall. It took awhile though. We were told 60-90 minutes and it took over 2 hours It took awhile though. We were told 60-90 minutes and it took over 2 hours More
by Steve
Verified CustomerEmployees Worked With
September 01, 2024
From the time I walked into the dealership I was treated with respect and directed to the perfect salesman for me. (I am 89 years old). There have been follow-ups by Kane to make sure there are no unanswer with respect and directed to the perfect salesman for me. (I am 89 years old). There have been follow-ups by Kane to make sure there are no unanswered questions. The Service Department has setup my first service check-up. More
by CVANDYKEAZ
Employees Worked With
August 31, 2024
My car looks great! Everything was done smoothly and hassle free! My Car looks brand new Everything was done smoothly and hassle free! My Car looks brand new More
by kaylajane75
August 31, 2024
Work was done in a timely manner. Good service. Vehicle was taken care of well. Good service. Vehicle was taken care of well. More
by jaredlouthan0
Employees Worked With
August 31, 2024
Saw the perfect Ford Ranger listed on the website. Called Surprise Ford to inquire, and within a few short hours, my wife and I were driving it home. Amazing price, excellent service from all employee Called Surprise Ford to inquire, and within a few short hours, my wife and I were driving it home. Amazing price, excellent service from all employees we engaged with, and we are extremely happy with the whole experience. Thank you so much!!! More
by darrinkramer67
August 31, 2024
Work performed in time as promised. Comfortable waiting area while work performed. Washed car when work completed Comfortable waiting area while work performed. Washed car when work completed More
by AZSTUMPS1
Employees Worked With
August 31, 2024
Always a good experience at Surprise Ford. It also helps when you have a good Service Rep (Evan Welle) to explain things before and after. And, we bought our car at this location, so that me It also helps when you have a good Service Rep (Evan Welle) to explain things before and after. And, we bought our car at this location, so that means there must be an element of trust. More
by carolyn13212
Employees Worked With
Evan Wele
August 31, 2024
I’ve been going to Julian at Surprise Ford for all of my service on my F250 and my wife’s Explorer for around 6 years now. Having run dealerships for nearly 30 years I can tell you he is the very best. All service on my F250 and my wife’s Explorer for around 6 years now. Having run dealerships for nearly 30 years I can tell you he is the very best. All of their service staff is top notch and trustworthy. I will not go anywhere else. More
by sean.beardsley
Employees Worked With
Julian Pyle
