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Surprise Ford
Surprise, AZ
582 Reviews
What Makes Surprise Ford a Leader in the Phoenix area?
Phoenix Ford buyers know there are many choices when it comes to purchasing a new car, truck or SUV, like the Ford F-150, Bronco, or Edge. So what makes Surprise Ford the leader in the Phoenix area? Perhaps it's our amazing selection of affordable new and used Ford cars; maybe it's our state-of-the art facilities and showroom; or maybe it's our great staff of sales, service and parts team members. If you ask us, we'd tell you it's a little bit of each of those things that make Surprise Ford the new leading Ford dealer in the Phoenix area.
Located in sunny Surprise, Arizona, Surprise Ford sells new and used Ford cars, trucks and SUVs, provides exceptional auto repair services and car maintenance, and offers a huge selection of OEM Ford parts. We pride ourselves on treating customers with the highest level of respect, fair prices and clean, well-maintained facilities. If you're in the market for a new or used Ford, or even a used car from other manufacturers like Honda, Nissan, Chevy, Buick, Hyundai, and more, don't hesitate to contact us or take a look at our massive online inventory.
As one of the newest Ford dealerships in Arizona, Surprise Ford shoppers will love our brand-new facilities and stunning showroom. Our car repair and maintenance center is sure to impress as well, with several repair bays and the newest diagnostic and repair equipment in the area, we'll get your car repaired right the first time. We employ some of the finest mechanics and technicians in the state, and each one is factory-trained and certified by Ford to ensure the highest level of quality in each repair or maintenance visit.
If you're looking for a new Ford dealer in Surprise or the Phoenix area, look no further! Surprise Ford's new facilities and winning team will impress you with professionalism, quality, and most of all, the fair deal you deserve. Take a look at our website and be sure to check out our affordable new and used cars, along with the other resources we offer. Please contact us with any questions you have - we can't wait to get to get to work for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 8:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 582 reviews
August 23, 2024
Great people. Great support. Very helpful they really work to make everything work for everyone in the best interest of the customer Great support. Very helpful they really work to make everything work for everyone in the best interest of the customer More
by TGRAFF98
Verified CustomerEmployees Worked With
August 23, 2024
Very kind associates and customer service n very clean area and kind people's behind the parts department area and kind people's behind the parts department More
by CARLOSLOPEZ757
Employees Worked With
August 23, 2024
Willy was a great person to deal with. How ever they spelled my name wrong on the order from Ford,it should have been Stephen not Stephan. Please correct this. Thank You. How ever they spelled my name wrong on the order from Ford,it should have been Stephen not Stephan. Please correct this. Thank You. More
by BEVERLYSATHER
August 23, 2024
Friendly, courteous, customers come first. No sales pressure. Easy going and enjoyable to work with No sales pressure. Easy going and enjoyable to work with More
by ekubli1962
August 23, 2024
Very disappointed due to the lack of contact during the 10 days of service The last time we had two vehicles taken care of the young lady was fabulous She was the reason we wanted to return to your deale 10 days of service The last time we had two vehicles taken care of the young lady was fabulous She was the reason we wanted to return to your dealership I left a message for the service manager to call me yesterday morning and still have not heard from her Thank you for allowing me to share my experiencr More
by Goldielense
August 23, 2024
Great experience with josh and the service department. Took care of my concerns thank you Took care of my concerns thank you More
by HAWMANFARMILY
August 22, 2024
I took my vehicle into another automotive company in Surprise for oil change. I was told I needed thousands of dollars of work done on my 2018 Escape with low mikeage, when in fact, I did not. This time Surprise for oil change. I was told I needed thousands of dollars of work done on my 2018 Escape with low mikeage, when in fact, I did not. This time, I took my car to Surprise Ford. Dave Greathouse made my experience easy and painless. He was honest and there needs to be more like him. More
by NLKCGRANDMA
Employees Worked With
Dave Greathouse
August 22, 2024
Professional care received. Clean waiting area , prompt service. I liked the follow up care report printed out and not emailed. I will continue to use this dealership for the ca Clean waiting area , prompt service. I liked the follow up care report printed out and not emailed. I will continue to use this dealership for the care of my car. Thank you More
by ESTHERBEARDT7
Employees Worked With
Evan
August 22, 2024
The service members I worked with were professional, polite, and extremely friendly. I have no criticism or additional feedback to offer. They did great! polite, and extremely friendly. I have no criticism or additional feedback to offer. They did great! More
by Timothy Browning
Employees Worked With
Evan
