Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Surprise Ford
Surprise, AZ
590 Reviews
What Makes Surprise Ford a Leader in the Phoenix area?
Phoenix Ford buyers know there are many choices when it comes to purchasing a new car, truck or SUV, like the Ford F-150, Bronco, or Edge. So what makes Surprise Ford the leader in the Phoenix area? Perhaps it's our amazing selection of affordable new and used Ford cars; maybe it's our state-of-the art facilities and showroom; or maybe it's our great staff of sales, service and parts team members. If you ask us, we'd tell you it's a little bit of each of those things that make Surprise Ford the new leading Ford dealer in the Phoenix area.
Located in sunny Surprise, Arizona, Surprise Ford sells new and used Ford cars, trucks and SUVs, provides exceptional auto repair services and car maintenance, and offers a huge selection of OEM Ford parts. We pride ourselves on treating customers with the highest level of respect, fair prices and clean, well-maintained facilities. If you're in the market for a new or used Ford, or even a used car from other manufacturers like Honda, Nissan, Chevy, Buick, Hyundai, and more, don't hesitate to contact us or take a look at our massive online inventory.
As one of the newest Ford dealerships in Arizona, Surprise Ford shoppers will love our brand-new facilities and stunning showroom. Our car repair and maintenance center is sure to impress as well, with several repair bays and the newest diagnostic and repair equipment in the area, we'll get your car repaired right the first time. We employ some of the finest mechanics and technicians in the state, and each one is factory-trained and certified by Ford to ensure the highest level of quality in each repair or maintenance visit.
If you're looking for a new Ford dealer in Surprise or the Phoenix area, look no further! Surprise Ford's new facilities and winning team will impress you with professionalism, quality, and most of all, the fair deal you deserve. Take a look at our website and be sure to check out our affordable new and used cars, along with the other resources we offer. Please contact us with any questions you have - we can't wait to get to get to work for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 8:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 590 reviews
August 22, 2024
They are great to work with. I will always take my car there and will always work with Dave Greathouse I will always take my car there and will always work with Dave Greathouse More
by WXCASTERPHX
Verified CustomerEmployees Worked With
August 22, 2024
Michael was great to deal with and communicated well. Appreciate his teams support tracking down the tire I needed. Appreciate his teams support tracking down the tire I needed. More
by rwall2
Employees Worked With
August 21, 2024
Their facility is beautiful and clean, our sales representative was very helpful and knowledgeable. The personnel is kind, courteous and helpful. We have purchased several vehicles from here and wil representative was very helpful and knowledgeable. The personnel is kind, courteous and helpful. We have purchased several vehicles from here and will continue doing business with them. More
by MANNYVEJAR73
August 19, 2024
Sale of vehicle went flawlessly but the after action financing (have yet to receive contract) and registration (advised to keep specialty plates on my trade and the dealer would have them transferred to financing (have yet to receive contract) and registration (advised to keep specialty plates on my trade and the dealer would have them transferred to the newly purchased car nothing yet from DMV and DMV still shows active in the trade) More
by ICENUT50
Employees Worked With
August 17, 2024
Great experience with Adam he had all the knowledge on the broncos to help me get the best fit for me. the broncos to help me get the best fit for me. More
by HAWMANFARMILY
August 17, 2024
Beautiful facility, courteous service personnel, fixed the issue with my vehicle, even washed the car before returning it to us. the issue with my vehicle, even washed the car before returning it to us. More
by CJPETERSON49
Employees Worked With
August 17, 2024
Well 30 minutes went by before my car was driven in for service. I had coupon for 49$ to also check cabin and air filter. No mention if this was done or condition of them.Plus 68$ charged. service. I had coupon for 49$ to also check cabin and air filter. No mention if this was done or condition of them.Plus 68$ charged. More
by jcostello99
Employees Worked With
Service rep
August 17, 2024
Great service from start to finish. Kane, Sam, and the young ladies conducting the orientation were all awesome. Kane, Sam, and the young ladies conducting the orientation were all awesome. More
by CFLECK2323
Employees Worked With
August 17, 2024
It was a difficult experience and there was no one who I could turn to for help. I called the service manager who never responded to me. I asked several times for my records, sorry, receipt, no one respon could turn to for help. I called the service manager who never responded to me. I asked several times for my records, sorry, receipt, no one responded. I question if I should continue there. More
by KT
Employees Worked With
