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Surprise Ford
Surprise, AZ
588 Reviews
What Makes Surprise Ford a Leader in the Phoenix area?
Phoenix Ford buyers know there are many choices when it comes to purchasing a new car, truck or SUV, like the Ford F-150, Bronco, or Edge. So what makes Surprise Ford the leader in the Phoenix area? Perhaps it's our amazing selection of affordable new and used Ford cars; maybe it's our state-of-the art facilities and showroom; or maybe it's our great staff of sales, service and parts team members. If you ask us, we'd tell you it's a little bit of each of those things that make Surprise Ford the new leading Ford dealer in the Phoenix area.
Located in sunny Surprise, Arizona, Surprise Ford sells new and used Ford cars, trucks and SUVs, provides exceptional auto repair services and car maintenance, and offers a huge selection of OEM Ford parts. We pride ourselves on treating customers with the highest level of respect, fair prices and clean, well-maintained facilities. If you're in the market for a new or used Ford, or even a used car from other manufacturers like Honda, Nissan, Chevy, Buick, Hyundai, and more, don't hesitate to contact us or take a look at our massive online inventory.
As one of the newest Ford dealerships in Arizona, Surprise Ford shoppers will love our brand-new facilities and stunning showroom. Our car repair and maintenance center is sure to impress as well, with several repair bays and the newest diagnostic and repair equipment in the area, we'll get your car repaired right the first time. We employ some of the finest mechanics and technicians in the state, and each one is factory-trained and certified by Ford to ensure the highest level of quality in each repair or maintenance visit.
If you're looking for a new Ford dealer in Surprise or the Phoenix area, look no further! Surprise Ford's new facilities and winning team will impress you with professionalism, quality, and most of all, the fair deal you deserve. Take a look at our website and be sure to check out our affordable new and used cars, along with the other resources we offer. Please contact us with any questions you have - we can't wait to get to get to work for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 8:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 588 reviews
July 21, 2024
I requested for my Zaktek reapplication to be completed with my service. It was clearly communicated at drop off it included the interior plan. Upon pick up the interior was not completed and I had to wait with my service. It was clearly communicated at drop off it included the interior plan. Upon pick up the interior was not completed and I had to wait an additional hour at the dealership. Once I returned home I discovered the interior was not fully done as my third row was visibly still dirty. More
by GoSteelers09
Verified CustomerEmployees Worked With
David in service dept
July 20, 2024
Dave Greathouse is awesome! However your referral program sucks., I referred my cousin and they bought a car in March and I still haven’t received my referral $ yet. Many phone However your referral program sucks., I referred my cousin and they bought a car in March and I still haven’t received my referral $ yet. Many phone calls, in person visit with Oscar on July 1st with Info filled out and copy of my driver license as well. Why so long! More
by GLASSHOFF4
Employees Worked With
Dave Greathouse
July 20, 2024
The Suprise Ford dealership for me, is a place to take my car (Ford Escape) for whatever I need...I enjoy the polite business people and am always happy with results concerning my car. Thankyou Joe for your car (Ford Escape) for whatever I need...I enjoy the polite business people and am always happy with results concerning my car. Thankyou Joe for your service... More
by MYPUGDOGMOXIE
Employees Worked With
July 19, 2024
Evan had good customer service. Vehicle was serviced in a timely manner. Will be bringing my truck back again when it needs to be serviced. Vehicle was serviced in a timely manner. Will be bringing my truck back again when it needs to be serviced. More
by MARIEHENNING46
Employees Worked With
Evan. Service dept
July 19, 2024
Enjoyed talking to the sales person general manager was very friendly. Everybody was very cordial and easy to deal with. The one thing I was suggested is that before a person leaves they need to make sure very friendly. Everybody was very cordial and easy to deal with. The one thing I was suggested is that before a person leaves they need to make sure they set the car up for Ford pass. I’ve had Ford before so I was able to do it myself at Home. The card did not have a spare so they are going to call me in a few days when they get one in overall I would rate them very highly. More
by heirloomwoodworking
Employees Worked With
July 19, 2024
Always able to get in quickly & service is always completed as stated. Service rep Dave G is always pleasant. completed as stated. Service rep Dave G is always pleasant. More
by SBUTAH
July 19, 2024
Thank you to Dave in Service for making sure everything was taken care of. My situation was more complicated and he made it a smooth process. was taken care of. My situation was more complicated and he made it a smooth process. More
by SHANINTHOMPSON
