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Surprise Ford

Surprise, AZ

Overview
Employees
Reviews
Vehicles
4.5
742 Reviews
What Makes Surprise Ford a Leader in the Phoenix area? Phoenix Ford buyers know there are many choices when it comes to purchasing a new car, truck or SUV, like the Ford F-150, Bronco, or Edge. So what makes Surprise Ford the leader in the Phoenix area? Perhaps it's our amazing selection of affordable new and used Ford cars; maybe it's our state-of-the art facilities and showroom; or maybe it's our great staff of sales, service and parts team members. If you ask us, we'd tell you it's a little bit of each of those things that make Surprise Ford the new leading Ford dealer in the Phoenix area. Located in sunny Surprise, Arizona, Surprise Ford sells new and used Ford cars, trucks and SUVs, provides exceptional auto repair services and car maintenance, and offers a huge selection of OEM Ford parts. We pride ourselves on treating customers with the highest level of respect, fair prices and clean, well-maintained facilities. If you're in the market for a new or used Ford, or even a used car from other manufacturers like Honda, Nissan, Chevy, Buick, Hyundai, and more, don't hesitate to contact us or take a look at our massive online inventory. As one of the newest Ford dealerships in Arizona, Surprise Ford shoppers will love our brand-new facilities and stunning showroom. Our car repair and maintenance center is sure to impress as well, with several repair bays and the newest diagnostic and repair equipment in the area, we'll get your car repaired right the first time. We employ some of the finest mechanics and technicians in the state, and each one is factory-trained and certified by Ford to ensure the highest level of quality in each repair or maintenance visit. If you're looking for a new Ford dealer in Surprise or the Phoenix area, look no further! Surprise Ford's new facilities and winning team will impress you with professionalism, quality, and most of all, the fair deal you deserve. Take a look at our website and be sure to check out our affordable new and used cars, along with the other resources we offer. Please contact us with any questions you have - we can't wait to get to get to work for you!
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16825 W Waddell Rd

Surprise, AZ

85388

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Showing 742 reviews

August 08, 2024

They did a great job and made it easy to make the deal. This is my 4th vehicle I purchased and as long as they keep treating me good, I will continue to be a customer!! More

by AGURULE41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Surprise Ford responded

Thank you for sharing your positive experience with us! We're thrilled to hear that we made it easy for you to make a deal on your 4th vehicle purchase. We appreciate your loyalty and look forward to continuing to provide you with excellent service in the future!

August 08, 2024

dan & mark definitely made it happen thank you guys ! do your part and they will do theres! More

by fabianceballos10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
dan & mark
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Aug 08, 2024 -

Surprise Ford responded

Hi Fabian, thank you for your positive feedback! We're glad Dan and Mark were able to meet your expectations. We appreciate your business and look forward to serving you again. If you have any questions or concerns, feel free to reach out to us.

August 08, 2024

I've been bringing my cars here for years, and have always enjoyed very good service. More

by Tedg289@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Welle, Dave Greathouse, and I think I remember a 'Vans' something or another.
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August 07, 2024

Good service and a very clean location. Even was a great service advisor. I don’t like having to write 15 words More

by MURRIETA.4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Even
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Aug 08, 2024 -

Surprise Ford responded

Thank you for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with our service advisor and found our location clean. We appreciate your feedback and hope to see you again soon!

August 07, 2024

Overall pleased with service provided by Ford given some big issues with our vehicle. Evan was informative regarding a major warranty repair and accommodating due to some unexpected delays. Even with some c More

by Mamorgese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Welle
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August 07, 2024

Incredibly quick and had great communication. I would recommend to everybody doesn’t matter what brand. More

by JERRY93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 06, 2024

Always great service! Evan is very professional, kind and gives frequent updates on when my car will be done More

by CHRISTARAAK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 06, 2024

I had a great experience and it was hassle free. Jeff Melton and his finance team made it easy. More

by Millie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff melton
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Aug 07, 2024 -

Surprise Ford responded

Hi Millie, thank you for sharing your positive experience with us! We're thrilled to hear that Jeff Melton and our finance team were able to make your experience hassle-free. We appreciate your feedback and look forward to serving you again in the future.

August 06, 2024

Brought my class A rv in for maintenance . Best service experience! Evan kept me up to date and ready faster than expected. More

by davids17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anoiel
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Aug 07, 2024 -

Surprise Ford responded

Hey David, thank you so much for sharing your positive experience with us! We're thrilled to hear that Evan provided you with excellent service and got your RV maintenance done quickly. We appreciate your business and hope to see you again soon!

August 06, 2024

Great job done by surprise ford Evan was fantastic. Free water was a plus thanks for a well done job More

by LEISCHNERR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
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Aug 07, 2024 -

Surprise Ford responded

Thank you for the glowing review! We're thrilled to hear that Evan provided fantastic service during your visit to Surprise Ford. We hope to see you again soon for another exceptional experience!

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