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Surprise Ford

Surprise, AZ

Overview
Employees
Reviews
Vehicles
4.5
742 Reviews
What Makes Surprise Ford a Leader in the Phoenix area? Phoenix Ford buyers know there are many choices when it comes to purchasing a new car, truck or SUV, like the Ford F-150, Bronco, or Edge. So what makes Surprise Ford the leader in the Phoenix area? Perhaps it's our amazing selection of affordable new and used Ford cars; maybe it's our state-of-the art facilities and showroom; or maybe it's our great staff of sales, service and parts team members. If you ask us, we'd tell you it's a little bit of each of those things that make Surprise Ford the new leading Ford dealer in the Phoenix area. Located in sunny Surprise, Arizona, Surprise Ford sells new and used Ford cars, trucks and SUVs, provides exceptional auto repair services and car maintenance, and offers a huge selection of OEM Ford parts. We pride ourselves on treating customers with the highest level of respect, fair prices and clean, well-maintained facilities. If you're in the market for a new or used Ford, or even a used car from other manufacturers like Honda, Nissan, Chevy, Buick, Hyundai, and more, don't hesitate to contact us or take a look at our massive online inventory. As one of the newest Ford dealerships in Arizona, Surprise Ford shoppers will love our brand-new facilities and stunning showroom. Our car repair and maintenance center is sure to impress as well, with several repair bays and the newest diagnostic and repair equipment in the area, we'll get your car repaired right the first time. We employ some of the finest mechanics and technicians in the state, and each one is factory-trained and certified by Ford to ensure the highest level of quality in each repair or maintenance visit. If you're looking for a new Ford dealer in Surprise or the Phoenix area, look no further! Surprise Ford's new facilities and winning team will impress you with professionalism, quality, and most of all, the fair deal you deserve. Take a look at our website and be sure to check out our affordable new and used cars, along with the other resources we offer. Please contact us with any questions you have - we can't wait to get to get to work for you!
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16825 W Waddell Rd

Surprise, AZ

85388

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Showing 742 reviews

August 06, 2024

Good service, friendly staff, good work. Convenient location. Check in is very easy with explication of how long the work will take. More

by OWNEVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Welle
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Aug 07, 2024 -

Surprise Ford responded

Thank you for taking the time to leave a review! We're glad to hear that you had a positive experience with our team and found our location convenient. We appreciate your feedback and hope to see you again soon!

August 06, 2024

Service was completed in a very timely manner. Service staff informed me of what was going on consistently More

by S.DELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
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Aug 07, 2024 -

Surprise Ford responded

Thank you so much for your positive feedback! We are thrilled to hear that you had a great experience with our service staff and that your service was completed in a timely manner. We appreciate you taking the time to share your thoughts with us.

August 06, 2024

ITS Great gave them thumbs up I recommend them to my family and friends great job More

by MARY.ALDANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 06, 2024

They have some good people working there, but I had a bad experience with the service Dept. More

by LBC39073
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Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark horabik
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August 05, 2024

This dealership was clean and helpful. The sales person was professional and appreciate the time they took with helping me find the perfect car. More

by stephaniekmedal18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marquez Cabuntala, Mychal
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August 05, 2024

The staff was friendly and easy to work with. Easy access to beautiful clean dealership. More

by MARKRUSTY1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Williams
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August 05, 2024

friendly fast service convenient location Joe our service person is wonderful to work with always friendly always informative More

by LIXILIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 05, 2024

Super nice and honest, loved how easy it was to purchase a vehicle from them More

by JRDOYLE1969
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan and Fez
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August 04, 2024

Had a great experience! Found vehicle on website, test drove it, and bought it. Minimal time spent. Every one was great. More

by JANORTON6636
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Gomez
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August 04, 2024

My service advisor was Jesus and he very helpful. Will be coming back for regular vehicle servicing. More

by CRESTAWANIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
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