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Surprise Ford

Surprise, AZ

Overview
Employees
Reviews
Vehicles
4.5
742 Reviews
What Makes Surprise Ford a Leader in the Phoenix area? Phoenix Ford buyers know there are many choices when it comes to purchasing a new car, truck or SUV, like the Ford F-150, Bronco, or Edge. So what makes Surprise Ford the leader in the Phoenix area? Perhaps it's our amazing selection of affordable new and used Ford cars; maybe it's our state-of-the art facilities and showroom; or maybe it's our great staff of sales, service and parts team members. If you ask us, we'd tell you it's a little bit of each of those things that make Surprise Ford the new leading Ford dealer in the Phoenix area. Located in sunny Surprise, Arizona, Surprise Ford sells new and used Ford cars, trucks and SUVs, provides exceptional auto repair services and car maintenance, and offers a huge selection of OEM Ford parts. We pride ourselves on treating customers with the highest level of respect, fair prices and clean, well-maintained facilities. If you're in the market for a new or used Ford, or even a used car from other manufacturers like Honda, Nissan, Chevy, Buick, Hyundai, and more, don't hesitate to contact us or take a look at our massive online inventory. As one of the newest Ford dealerships in Arizona, Surprise Ford shoppers will love our brand-new facilities and stunning showroom. Our car repair and maintenance center is sure to impress as well, with several repair bays and the newest diagnostic and repair equipment in the area, we'll get your car repaired right the first time. We employ some of the finest mechanics and technicians in the state, and each one is factory-trained and certified by Ford to ensure the highest level of quality in each repair or maintenance visit. If you're looking for a new Ford dealer in Surprise or the Phoenix area, look no further! Surprise Ford's new facilities and winning team will impress you with professionalism, quality, and most of all, the fair deal you deserve. Take a look at our website and be sure to check out our affordable new and used cars, along with the other resources we offer. Please contact us with any questions you have - we can't wait to get to get to work for you!
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16825 W Waddell Rd

Surprise, AZ

85388

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Showing 742 reviews

July 31, 2024

They are always friendly and always do a great job! I would recommend them to anyone who owns a Ford. More

by JADEBEARDSLEY
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Recommend Dealer
Yes
Employees Worked With
Julian Pile
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July 31, 2024

AMAZING. But why do I have to have a min of 15 words that’s crazy. More

by BWS1601
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus
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July 31, 2024

Great experience in your service department. Evan was very attentive after I explained what I was there for. He got the paperwork done quickly. He also kept me informed of the service progress l More

by darcydunes
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Recommend Dealer
Yes
Employees Worked With
Evan Welle
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July 31, 2024

Not friendly and make you feel like your getting a bad deal and doesn’t want to fix stuff properly. More

by MATTSCHIFFACHER
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Recommend Dealer
No
Employees Worked With
Pezh Kayedan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Surprise Ford responded

Thank you for bringing this to our attention. We’d like to understand more about what happened so we can address your concerns directly. Please reach out to Beverly Woodhull, our Customer Relations Director, at 623-666-8577 at your earliest convenience to discuss this further. We’re here to make things right.

July 30, 2024

Good service and dependable. I would not go anywhere else. Service reps are nice and professional More

by CC Ranch
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Recommend Dealer
Yes
Employees Worked With
Zach
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July 30, 2024

Very professional for what they had to deal with with the cdk. Outage and I had a rental, so it's all good. More

by MERRILLJLEE2020P
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Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David in service
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July 30, 2024

All the staff were great and the speed of service was even better. Extremely satisfied with my service. More

by Lm
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Recommend Dealer
Yes
Employees Worked With
Joe
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July 30, 2024

I love the way they come out to greet you when you’re walking up. Extremely friendly and helpful. I would totally recommend the Ford at Waddell and I will be returning . I’m very pleased More

by dawnietulips
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Recommend Dealer
Yes
Employees Worked With
Zack Frame
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July 30, 2024

Laura and her team were awesome. Finance was very helpful. Angel was fabulous in delivery. All around great team. More

by STEINKEKATE
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Recommend Dealer
Yes
Employees Worked With
Nick
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July 30, 2024

Courteous, professional, a pleasure to work with. Recieved all that.I was promised. Thank you. Ben was great. More

by JLDUNN_8
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Pietrow
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