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Surprise Ford
Surprise, AZ
731 Reviews
What Makes Surprise Ford a Leader in the Phoenix area?
Phoenix Ford buyers know there are many choices when it comes to purchasing a new car, truck or SUV, like the Ford F-150, Bronco, or Edge. So what makes Surprise Ford the leader in the Phoenix area? Perhaps it's our amazing selection of affordable new and used Ford cars; maybe it's our state-of-the art facilities and showroom; or maybe it's our great staff of sales, service and parts team members. If you ask us, we'd tell you it's a little bit of each of those things that make Surprise Ford the new leading Ford dealer in the Phoenix area.
Located in sunny Surprise, Arizona, Surprise Ford sells new and used Ford cars, trucks and SUVs, provides exceptional auto repair services and car maintenance, and offers a huge selection of OEM Ford parts. We pride ourselves on treating customers with the highest level of respect, fair prices and clean, well-maintained facilities. If you're in the market for a new or used Ford, or even a used car from other manufacturers like Honda, Nissan, Chevy, Buick, Hyundai, and more, don't hesitate to contact us or take a look at our massive online inventory.
As one of the newest Ford dealerships in Arizona, Surprise Ford shoppers will love our brand-new facilities and stunning showroom. Our car repair and maintenance center is sure to impress as well, with several repair bays and the newest diagnostic and repair equipment in the area, we'll get your car repaired right the first time. We employ some of the finest mechanics and technicians in the state, and each one is factory-trained and certified by Ford to ensure the highest level of quality in each repair or maintenance visit.
If you're looking for a new Ford dealer in Surprise or the Phoenix area, look no further! Surprise Ford's new facilities and winning team will impress you with professionalism, quality, and most of all, the fair deal you deserve. Take a look at our website and be sure to check out our affordable new and used cars, along with the other resources we offer. Please contact us with any questions you have - we can't wait to get to get to work for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 8:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 731 reviews
July 19, 2024
Enjoyed talking to the sales person general manager was very friendly. Everybody was very cordial and easy to deal with. The one thing I was suggested is that before a person leaves they need to make sure very friendly. Everybody was very cordial and easy to deal with. The one thing I was suggested is that before a person leaves they need to make sure they set the car up for Ford pass. I’ve had Ford before so I was able to do it myself at Home. The card did not have a spare so they are going to call me in a few days when they get one in overall I would rate them very highly. More
by heirloomwoodworking
Verified CustomerEmployees Worked With
July 19, 2024
Evan had good customer service. Vehicle was serviced in a timely manner. Will be bringing my truck back again when it needs to be serviced. Vehicle was serviced in a timely manner. Will be bringing my truck back again when it needs to be serviced. More
by MARIEHENNING46
Employees Worked With
Evan. Service dept
July 05, 2024
Love our service advisor, keep me posted, clearly explained options. Evan is exactly what Ford needs as a service advisor. explained options. Evan is exactly what Ford needs as a service advisor. More
by GGRASSI1954
July 05, 2024
Friendly and caring. The process to get you car in for service is simple. The fact you get your own service advisor throughout your visit is wonderful! The process to get you car in for service is simple. The fact you get your own service advisor throughout your visit is wonderful! More
by 1grampstucker
Employees Worked With
June 19, 2024
Slow. Too slow, not one person is moving with any sense urgency. Made me late. Too slow, not one person is moving with any sense urgency. Made me late. More
by daryantinsley54
Employees Worked With
June 19, 2024
Great sales and finance team. From the moment of arrival to driving away in a new vehicle they were very friendly and professional. From the moment of arrival to driving away in a new vehicle they were very friendly and professional. More
by cfranquet071
Employees Worked With
Mark Horabik
June 19, 2024
When I arrived Even informed me that they were running a little behind schedule. I told Even I had another appointment elsewhere and if we cannot be done in time I would have to reschedule. He assured me he little behind schedule. I told Even I had another appointment elsewhere and if we cannot be done in time I would have to reschedule. He assured me he would get me done in time. They were done with plenty of time and everything was completed. Good job! More
by BUSTERB133
Employees Worked With
Even welle 5 Star
