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Susan Schein Automotive

Pelham, AL

4.1
794 Reviews

3171 Pelham Pkwy

Pelham, AL

35124

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Showing 794 reviews

August 05, 2022

Carlos was extremely nice from the first moment I stepped into the dealership office till the final sale. He explained everything thoroughly and is very knowledgeable. He’s a great asset to the dealership. W More

by YQ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD in the service center gets 5 stars., David Rivera, CARLOS LONDONO
August 04, 2022

Professional and kind. They had the truck we wanted and made it happen for us! More

by kfkunz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rivera, GREG WEBB, Shane Locke
August 04, 2022

We were satisfied with our visit. Everyone was njce they had what we needed. Thanks More

by Memeknowles2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GREG WEBB, CARLOS LONDONO
August 01, 2022

2017 BMW 530 I comes oem with runflat tires. I knew the tires were worn but they were not runflat tires! You guys let me leave without a spare or a jack. A flat would require a tow to buy tires. More

by daorc69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JEREMY BLALOCK, Shane Locke
August 01, 2022

We had a great experience at Susan Schein. We didn’t spend all day the dealership like we have in the past at other dealerships. The staff was very friendly and courteous. Our salesman Shan More

by Jgilly213
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rivera, GREG WEBB, Shane Locke, Octavia Twitty
July 30, 2022

Really Respectful Staff That I would Send My Family And Friends To Susan Schein Forever More

by Vernonbates897
Friendliness
Recommend Dealer
Yes
Employees Worked With
Curtis Parham 3
July 29, 2022

Zach made the experience easy and as quickly as possible. He made sure to check anything we saw that needed to before we drove off of the lot with it to set our minds at ease with the purchase. More

by Shauna.aaron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GREG WEBB
July 28, 2022

When you are lied to by the service manager and told that technicians went through all points of your car that you was having issues with to be lied to your face when you questioned her about about the loca More

by alexgoforth00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JEREMY BLALOCK
July 26, 2022

Nice selection of vehicles at reasonable prices. Appreciate staff listening to my needs, & being straightforward and easy to deal with. The best experience I had at a dealership searching for this c More

by Tim O
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ZAC ROGERS, CARLOS LONDONO
July 24, 2022

They were professional and personable. All questions were answered. They were a joy to do business with. More

by kfkunz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rivera, GREG WEBB, Shane Locke
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