Susan Schein Automotive
Pelham, AL
Filter Reviews by Keyword
By Type
Showing 793 reviews
Great experience! I had been looking for a good quality truck for awhile so I went and checked out Susan Schein, my sales rep Vicki Edwards was awesome and did her best I had been looking for a good quality truck for awhile so I went and checked out Susan Schein, my sales rep Vicki Edwards was awesome and did her best to get me financed and driving a truck I never thought I would own. This is I a great place to look if you're interested in finding a new vehicle. More
Back in a truck!! Took the time with me, tried to get me where I needed to be as far as vehicle, price, etc and did a good job. Henry was great Took the time with me, tried to get me where I needed to be as far as vehicle, price, etc and did a good job. Henry was great More
Great buying experience! Vicki was great about answering our questions, showing us what we wanted to see, and not pressuring us in any way. We found the car we wanted and got Vicki was great about answering our questions, showing us what we wanted to see, and not pressuring us in any way. We found the car we wanted and got the deal we wanted with no haggling. The finance guy was also on our side and helped us get the rate and payments we needed. It only took an hour to get the car after we decided. Much better experience than we've had at other dealers where we've spent as many as 6 hours arguing price with some unseen sales manager and a finance manager that piled on extra costs at the end. Would definitely go back for our car needs. Also very impressed with their car inspection and things they updated to make our used car in perfect condition. More
Car purchase I did fine at Susan Schein. I love my car. And my salesman and I did it all over the phone and they delivered two hours away. I did fine at Susan Schein. I love my car. And my salesman and I did it all over the phone and they delivered two hours away. More
My First Car experience! / Mi primera compra de Carro! My experience in getting my first car here was awesome. The fact that they are super helpful and super good at their job! Very good in answering all t My experience in getting my first car here was awesome. The fact that they are super helpful and super good at their job! Very good in answering all the questions you need to know and very patient on clients like me. Thank you Angle Quijano and David Rivera for making it happen ! Couldn’t be Any more great full. Mi experiencia en agarrar mi primer carro estuvo del uno. La manera que son muy buenos en a las ayudar te y en su trabajo. Muy buenos respondiendo todas sus preguntas que deban saber. Muchísimas gracias Ángel Quijano y David Rivera por estar al pendiente y a ser esto posible! No podría estar más agradecido. More
Fair prices and sales men was awesome. Fair prices on cars , sales men was awesome , we had a good experience , very happy with our new vehicle , clean and well service before we hit the ro Fair prices on cars , sales men was awesome , we had a good experience , very happy with our new vehicle , clean and well service before we hit the road . I definitely recommend this place More
Wonderful The staff was very friendly and did what needed to be done to take care of me! I am a customer for life. Henry is the man to see. The staff was very friendly and did what needed to be done to take care of me! I am a customer for life. Henry is the man to see. More
Carl is awesome My salesman Carl Rawls worked his tail off to make sure that I drove off in this truck. Finance department treated me poorly though. First rate I wa My salesman Carl Rawls worked his tail off to make sure that I drove off in this truck. Finance department treated me poorly though. First rate I was given was extremely high. Did come back with a better rate, but why wasn't that the first one? Treated me like I was ignorant and said "are we done here?" When we were finished. Without even looking at me. Carl was awesome, other guy not so much. More
Amazing! First time buying a car and the experience was amazing! Henry was a very kind salesperson and was extremely helpful! I was able to find the perfect ca First time buying a car and the experience was amazing! Henry was a very kind salesperson and was extremely helpful! I was able to find the perfect car for me. Henry was very friendly and made getting my first car a great experience! More
Horrible Can’t believe how they say something went bad and don’t call you before replacing then try to charge double. Not professional at all. Can’t believe how they say something went bad and don’t call you before replacing then try to charge double. Not professional at all. More