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Sutherlin Nissan of Orlando
Orlando, FL
2,387 Reviews
Thank you for choosing Sutherlin Nissan Orlando. We know you have many choices while shopping for an automobile in the Orlando area. Our goal is to provide you with a shopping experience not typical of other automobile dealerships. We are family owned and have been in the car business for over 40 years. We are new to the Orlando area but we plan on bringing the same philosophy that has made us successful in every market we do business in. We provide a great customer buying experience and we pay particular attention to complete customer satisfaction. If at any moment during your visit we fail to meet these high standards please ask for me I am in the dealership every day or email me with your comments.
Thank you.
Your friend in the car business.
U.S. Marine
G.M.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,387 reviews
December 26, 2025
My service writer, Johnny did a great job. My car was serviced on time and everything was done correctly. My car was serviced on time and everything was done correctly. More
by ldowling033
Verified CustomerEmployees Worked With
December 25, 2025
So the only big issue I have is with whoever schedules these appointments. I scheduled an appointment for 1:30 PM for an oil change and tire rotation. Even with my appointment, I didn't end up leaving til these appointments. I scheduled an appointment for 1:30 PM for an oil change and tire rotation. Even with my appointment, I didn't end up leaving till 5 pm. I understand that it's not going to just take 30 minutes, but I don't understand why I need to schedule an appointment if they're not going to even start servicing my car for over 3 hours. When I asked the desk how many people were ahead of me I was told 7-8 people. That was after I had waited 20 minutes and was quite frankly unacceptable for someone to take the time to make an appointment. Why would I get another oil change here when I now know I have to schedule a whole day just to get my oil changed? When I could go to 10 other places that honor appointment times and will have me out within an hour? More
by Heather F
Employees Worked With
December 24, 2025
Great service. Very professional in a timely manner and informed when service was completed and ready to be picked up. Very professional in a timely manner and informed when service was completed and ready to be picked up. More
by ED
December 24, 2025
Sebastian was my adviser. Sebastian was rude and not welcoming at all. There is a lot more to say but it’s to much to write. If a service manager wants to call me, I’d more th Sebastian was rude and not welcoming at all. There is a lot more to say but it’s to much to write. If a service manager wants to call me, I’d more than happy to go over it all More
by MICHAELCRUPI
Employees Worked With
Sebastian
December 22, 2025
The entire experience from looking, test driving, and purchasing was pleasant with good customer service. Everyone involved was courteous and polite. purchasing was pleasant with good customer service. Everyone involved was courteous and polite. More
by SISTER-DANCE
Employees Worked With
Kenneth Phynn
December 21, 2025
Bo Rhodes was awesome. He was straight forward with us and made our experience enjoyable. Hector the finance manager made the process stress free. We will come back for th He was straight forward with us and made our experience enjoyable. Hector the finance manager made the process stress free. We will come back for the next vehicle. More
by mrrobsilio
December 20, 2025
Buen servicio y los empleados son muy atentos con el cliente y siempre responden a Las preguntas o dudas que uno tenga y tienen las respuestas. cliente y siempre responden a Las preguntas o dudas que uno tenga y tienen las respuestas. More
by doshualee7
Employees Worked With
December 20, 2025
Had a great experience buying my car. Eduardo and Anthony were so helpful and knowable. They make the process so easy and stress free for me and my family. Eduardo and Anthony were so helpful and knowable. They make the process so easy and stress free for me and my family. More
by nonalawncare
December 19, 2025
Jason was great in helping me purchase my new vehicle. Great helpful customer service. A+++ Great helpful customer service. A+++ More
by Alexander Alanis
December 18, 2025
Sebastian was excellent in his communication. I appreciated the phone call and text updates. Isaiah was also very helpful. I appreciated the phone call and text updates. Isaiah was also very helpful. More
by ORLANDO8
