Sutherlin Nissan of Orlando

Excellent customer service! Clean facility. Wait time was acceptable. Don’t make me write 15 words next time! Clean facility. Wait time was acceptable. Don’t make me write 15 words next time! More

It wasn't good when you have a car that is not Nissan. The same employee said: your car is not Nissan, we don't have you. After told him that in the website said any car, his answer was: ok, you have to w The same employee said: your car is not Nissan, we don't have you. After told him that in the website said any car, his answer was: ok, you have to wait between 2:30 -3 hours for your service.?????? More

I was greeted immediately by name and confirmed why I was there. I waited very comfortably in the waiting area with fresh coffee and television entertainment. Doug, my service specialist expedited my servi there. I waited very comfortably in the waiting area with fresh coffee and television entertainment. Doug, my service specialist expedited my service when I told him It was my birthday. Also US, the owner, greeted me, wished me a happy birthday and offered me discount for my special day! LOVE THIS PLACE!! More

Great dealership and I know I can depend on Sutherlin! Thank for your for being there for me! Thank for your for being there for me! More

SUTHERLIN only hires mature, knowledgeable and professional advisors like Guy.He has excellent customer.service! Dependable SUTHERLIN!!!! professional advisors like Guy.He has excellent customer.service! Dependable SUTHERLIN!!!! More

JB is very professional and extremely helpful. My vehicle is always serviced perfectly and promptly. My vehicle is always serviced perfectly and promptly. More

Professional service Advisor. Clearly explained required maintenance. Appt on day & time requested. Fit my schedule Clearly explained required maintenance. Appt on day & time requested. Fit my schedule More

They price gouged me knowingly. They insisted that the sticker paper that was in my glove compartment did not belong to the car I was buying when the vin # on the paper appeared al They insisted that the sticker paper that was in my glove compartment did not belong to the car I was buying when the vin # on the paper appeared all over. I'm supposed to be a long time customer. I have bought Nissan vehicles since 1975...I have been a loyal Nissan customer, evidently they don't value me as a customer. No more Nissans for me. Very dissapointed and frustrated. More

Excellent customer service. The staff was very helpful, they gave timely updates. The facility was clean and the car wash was a bonus! The staff was very helpful, they gave timely updates. The facility was clean and the car wash was a bonus! More

Great service, was very fast and nice. Also did a good job, and didn’t try to force other purchases on me. Also did a good job, and didn’t try to force other purchases on me. More