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Sutherlin Nissan of Orlando
Orlando, FL
2,243 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,243 Reviews of Sutherlin Nissan of Orlando
March 22, 2024
I schedule a oil change for 10:30a. I got out at 1p. I found out 45 minutes of that was due to a wait at the car wash. I would have skipped the car wash I didn’t even request. Other sta I got out at 1p. I found out 45 minutes of that was due to a wait at the car wash. I would have skipped the car wash I didn’t even request. Other staff mentioned they wouldn’t go through bc it was a long line. So why wouldn’t they give me the choice. I don’t want to be stuck at dealer waiting so long. More
by JARED_DOROUGH
Verified CustomerEmployees Worked With
Johnny Barrington
March 22, 2024
Paso que fui porque me enviaron un email de Nissan diciendo que mi Nissan Sentra 2020 tiene una falla al doblar. Fui y no me resolvieron el problema, es más, ni saben si lo tiene o no y es la segunda diciendo que mi Nissan Sentra 2020 tiene una falla al doblar. Fui y no me resolvieron el problema, es más, ni saben si lo tiene o no y es la segunda vez que voy a consultar lo mismo. Ahora me dice que tengo que sacar otro turno y si tiene la falla no me cobran nada, pero si tiene otro problema , me cobran la consulta. No entiendo nada. Yo solo quiero que se hagan cargo de la falla que dicen que tiene y me quedo tranquila de que no tenga un accidente algún dia!!! More
by NAVARROROSSANA2022
Employees Worked With
Dan Christie, Johnny Barrington, Shane Collins, Isaiah Carrero, Douglas Hollen, Hector Justo, Matt Kimmel, Guy Mccumber, Kris Willams, Travis Wiggins
March 21, 2024
When trying to open and change glovebox compartment, they scratched the plastic , lft all the shavings all over the floor and middle of the car and now we have to bring the car back to the dealership 3r they scratched the plastic , lft all the shavings all over the floor and middle of the car and now we have to bring the car back to the dealership 3rd time since buying it to polish the scratches. More
by Svetlana
Employees Worked With
Eduardo Del Rio
March 20, 2024
called ahead and secured pricing on a specific used vehicle prior to going into dealership...vehicle was ready for test drive when I arrived. My sales staff agent Heath was very pleasant and helpful.. vehicle prior to going into dealership...vehicle was ready for test drive when I arrived. My sales staff agent Heath was very pleasant and helpful....finance manager was very polite and professional. More
by MARYPMORAN
Employees Worked With
Heath
March 20, 2024
Mark and Travis went above and beyond to get us the exact car we wanted!! It took a while, but we went home happy. One critique is I didn't really like the hard sell by the finance department. car we wanted!! It took a while, but we went home happy. One critique is I didn't really like the hard sell by the finance department. More
by CROSS_S
Employees Worked With
Travis Albarran, Mark Santana
