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Sutliff Volkswagen

Harrisburg, PA

4.6
399 Reviews
Welcome to Sutliff Volkswagen, your local destination for Volkswagen sales, service, and financing needs near Harrisburg, PA. We have been in business since 1931 and have proudly served the Central Pennsylvania region ever since. As a family-owned and operated dealership, we take pride in our commitment to providing our customers with exceptional service and quality vehicles.
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1301 Paxton St

Harrisburg, PA

17104

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Showing 399 reviews

October 10, 2025

They are great. From Mike Grady in Sales to Dave Steinmetz in customer assistance to Tommy in credit. A great and comfortable experience. Dave’s roll in helping unde More

by resser5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Grady Sales, Dave Steinmetz, Customer Assistant and Tommy in credit
October 10, 2025

Happy with purchase, great customer service and got me in and out quickly. Helped me with car transport and would highly recommend. Josh was very helpful in the whole process. More

by jdickert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Specht
October 09, 2025

Sutliff VW communicates with the customer promptly after the initial inspection of the vehicle and discusses the findings and provides recommendations as necessary. More

by EDURBOROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2025

When I arrived requesting a diagnostic service, I was asked to pay a $135 fee to simply be informed what my vehicle’s malfunction was. The fact that you feel comfortable asking that amount of money for a More

by NSHENK216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Arseniu
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2025

Could not break down labor costs; such as total labor hours Check out person could not answer labor hours used More

by Stephen Kline
Recommend Dealer
Yes
October 09, 2025

Took the car in for the recall, had a short wait which they offered me coffee/tea and returned the car washed ?? More

by KESELLERS49
Recommend Dealer
Yes
Employees Worked With
Idr
October 09, 2025

They are always helpful and communicate well. They will go back right away Very helpful More

by CWATLINGTON61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, service
October 09, 2025

They had my paperwork ready when I arrived. Explained the work I had requested and finished on time. More

by COPYBINGO
Recommend Dealer
Yes
Employees Worked With
Jeff
October 09, 2025

Great service, appreciate personal attention by Jeff and Kerry, waiting room accommodation and time involved for serving and washing my car to be returned to me. More

by RDHUGHESFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry and Jeff
October 09, 2025

Purchase many vehicles over the years from Sutliff. They are the only dealer that works on my cars, and the reason experience was for the purchase of new tires. More

by Soupertim
Recommend Dealer
Yes
Employees Worked With
Jeff Martindale
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