Sutliff Volkswagen

Amazing staff. Everyone is so friendly and helpful. Always greeted with a smile. This a wonderful place to look for your next vehicle. Everyone is so friendly and helpful. Always greeted with a smile. This a wonderful place to look for your next vehicle. More

If buying a car was always this streamlined and easy I would do it more often.. The dealership, especially Mike Grady was the best to deal with. No high pressure back and forth stuff. Straight to the p would do it more often.. The dealership, especially Mike Grady was the best to deal with. No high pressure back and forth stuff. Straight to the point discussions and pricing. F & I was just as smooth. More

Horrible salesman worst car buying experience ever. Absolutely no service after the sale whatsoever. Even the sales manager refused to contact me Absolutely no service after the sale whatsoever. Even the sales manager refused to contact me More

Staff was very friendly, helpful, and knowledgeable. I would definitely recommend Sutliff. Okayed to friends and family I would definitely recommend Sutliff. Okayed to friends and family More

Very professional and knowledgeable and very courteous waiting room clean and the technician was very helpful waiting room clean and the technician was very helpful More

The entire team is very professional and accommodating. Highly recommend buying and servicing a vehicle there. Highly recommend buying and servicing a vehicle there. More

Great service! !! Always pleased with everything! Thank you for being helpful! Always have a good experience there !! Always pleased with everything! Thank you for being helpful! Always have a good experience there More

Was 95% in on a purchase due to Dave's amazing people skills and direction. We wanted to leave for a short break and was directed to a sales manager, Josh (no hello or smile from him), who would disc skills and direction. We wanted to leave for a short break and was directed to a sales manager, Josh (no hello or smile from him), who would discuss numbers, including the APR, who killed the deal due to his total lack of people skills and telling us he would not accept anything to hold the car for an hour. I understand how it works, get the sell. However, telling a potential buyer he could not hold it for an hour? Typical pushy car salesman. We decided against buying anything. More

DO NOT TRUST THIS DEALERSHIP. Bought a 2022 Tiguan. They forgot to finish the inspection, so I didn't even make it home before I had to take it back to the dealership. They ke Bought a 2022 Tiguan. They forgot to finish the inspection, so I didn't even make it home before I had to take it back to the dealership. They kept it for a WEEK, fabricated stories that they ("had to clean the pistons, carbon deposits from bad gas" and then "found another oil leak" (another?? you didn't tell me there was a leak) and blamed VW for the delay in "getting the parts"). Everytime I called, Service referred me to Sales, and I got a different story. They also claimed the tech needed to drive my vehicle overnite to "reset" it. When I got my vehicle back, the tech's backpack was still inside. I asked for a copy of the service record. NEVER got it. Looking to trade this xxx, so I went back this week to get a copy of the service they claimed was done. The ONLY service record they had, was from Dec 2023!! They did NO service while they had my car, and had no explanation for keeping my vehicle for a week. And if they did NO service, why was the Tech driving MY vehicle??? It recently started drinking oil and blowing blue smoke, I asked about that. I was told it is "common" for European cars to burn oil. (Turns out that was another of their delightful "stories". VW and Audi have lawsuits against them for this. The Audi Q5 is basically the same vehicle, they had class-action lawsuits filed against them and they lost. This is a known issue and this dealership lied to me about it.) I would suggest going elsewhere for your vehicle purchase. More

The sales experience was great! Most of the paperwork was completed on my phone, less time spent sitting in the showroom. Sales people were great to deal with. Would def buy a v Most of the paperwork was completed on my phone, less time spent sitting in the showroom. Sales people were great to deal with. Would def buy a vehicle from them again. More