Sutliff Volkswagen

I was travelling for the fourth of July holiday when my trip was stopped abruptly on route 15 outside of harrisburg with two flat tires. Driving my 2007 passat and in a bit of a panic, I called vw roadsid trip was stopped abruptly on route 15 outside of harrisburg with two flat tires. Driving my 2007 passat and in a bit of a panic, I called vw roadside assistance and they notified me they would tow the car to sutliff vw. I called them while waiting to be towed to see what my options were and they informed me that they would have a passat waiting for me. After an hour and forty five mins, I arrived at the dealer via the towing company. Sutliff promptly gave me the vehicle and sent me in my way so I could continue my holiday travel plan. Kudos them, just another reason why I drive vw!! More

Very helpful group of people. Sourced me a car out from a different state and had it to me in under a week. No pressure environment. Nash, the salesman, knows his VWs really well. The price was fair as well. different state and had it to me in under a week. No pressure environment. Nash, the salesman, knows his VWs really well. The price was fair as well. I was very specific with Nash on what I wanted, and he never tried to push any other cars onto me. Overall - great car buying experience. More

The PROBLEM has been RESOLVED :)))))))) Thank You Sutliff VW of Harrisburg, Pa. My car was recalled for a sunroof problem and I took the car to this dealership and after this my sunroof started leaking wa VW of Harrisburg, Pa. My car was recalled for a sunroof problem and I took the car to this dealership and after this my sunroof started leaking water everytime it rained and as a result I had to cover the car with tarp and after several months of covering the car it has scratches on it and Sutliff VW isn't taking RESPONSIBLITY FOR THEM???? Yes, the car's fixed for free but the REST OF THE DAMAGE TOO MY 2ND JETTA "LAYS AT THE DOOR OF SUTLIFF VW"! I take Pride in this car and this is Wrong on So Many Levels for this dealership too Totally Drop the Responsibility at my DOOR! More

This is the third car I have bought from Sutliff. I would recommend this dealership to anyone who likes great cars (VW) and top notch customer service. This is also the third car I've bought from Nash would recommend this dealership to anyone who likes great cars (VW) and top notch customer service. This is also the third car I've bought from Nash. He is very knowledgeable about his vw's, doesn't pressure ypu, and will definitely go to bat for you when it comes to negotiating a fair price. General Manager Tom Bischof is also very easy to deal with he as well has helped me with numerpus purchases. I would recommend to anyone who was in the market for a new or used car to visit Sutliff VW first!!!!! I couldn't be happier with any of my car purchases through Sutliff VW. More

I gave this rating because the fast, friendly service at Sutliff was great. This was not the first VW dealer that I had visited, but it will surely be the last, because I will never go anywhere else again. Sutliff was great. This was not the first VW dealer that I had visited, but it will surely be the last, because I will never go anywhere else again. They worked with me until the deal was acceptable by both parties and I never felt pressured to accept a deal that was not appealing to me. I will be back!! More

After doing my research I found Sutliff VW on the web and checked out their pre-owned inventory. I went to the dealership today looking for a used VW EOS and left with a brand new 2012 model. My wife and I checked out their pre-owned inventory. I went to the dealership today looking for a used VW EOS and left with a brand new 2012 model. My wife and I were very pleased with Nash Chandra - no pressure, vast knowledge of his product and extreme patience! We drove 3 vehicles before deciding on the new EOS. I would highly recommend this dealership and Nash Chandra just for the experience alone as well as the selection and service. If you are looking for a new or used car and want a hassle free sales experience go to Sutliff VW and ask for Nash Chandra! More

An overall excellent experience with Sutliff VW; we previously had bought or leased Saturns from the Sutliff family of dealerships, so we anticipated a favorable experience, and we were not disappointe previously had bought or leased Saturns from the Sutliff family of dealerships, so we anticipated a favorable experience, and we were not disappointed. Our salesman, Nash Chandra, is a credit to his profession, exhibiting knowledge, friendliness, efficiency, courtesy, and a low-key, no pressure approach to auto sales. He knows his vehicles superbly, and he lets the cars "sell themselves." The sales manager, Tom Bischof, also is very professional, friendly, and efficient. Overall, an exceptionally positive experience. When I buy my next VW, I will seek out Mr. Chandra. More

I visited the dealership based on some recommendations/reviews on a recent family visit to PA. Since I already own a VW, I thought it would be a great place to start. Nash Chandra helped m recommendations/reviews on a recent family visit to PA. Since I already own a VW, I thought it would be a great place to start. Nash Chandra helped me through the process of selection explaining the options/features of all the cars without being pushy. I decided I wanted to test drive the VW CC VR6 (fully loaded) which was one of the 4 wheel drive cars that was at the dealership. We went on an extended test drive and by the time I was back I knew this was the car I wanted. Nash gave me some numbers and told me to think about it. I came back to MA and did some research and tried to see if I could find a better deal anywhere in Boston. However I could not find a similar car at the price Sutliff offered me. I immediately called Nash and told him I was ready to buy the car. Nash was very helpful and did all the paperwork for me since I was out of state. He sent me all the documents to sign the next day and within a week I picked up my car from the dealership. Even the day I picked up my car, Nash was there to go over the features of the car again with me. Great experience. More

Jonathan Casey is SUPERIOR SERVICE!!! I was in a desperate situation and needed a battery replacement. Within minutes Jonathan was at my home, jumped my vehicle and had me on my way for a replacemen desperate situation and needed a battery replacement. Within minutes Jonathan was at my home, jumped my vehicle and had me on my way for a replacement. I wouldn't think of taking my car to any other dealer but Sutliff Volkswagen. Their staff is professional, experienced, helpful and friendly. I could not ask for better service!! More

I had always wanted to own a VW and was very glad when Sutliff became a VW dealership. I had dealt with them when they were a Saturn dealership(actually bought a Saturn SC coupe in 1991)and was extremely Sutliff became a VW dealership. I had dealt with them when they were a Saturn dealership(actually bought a Saturn SC coupe in 1991)and was extremely impressed with the genuine friendliness they showed me then.I was a bit apprehensive because I had really enjoyed the Saturn experience and although I wanted to buy a VW I didn't think that experience could be equaled. Much to my wife's and I surprise it was.I did not feel pressured and Tom B. and Mark L. went out of there way to explain to the technically challenged(me)features of the car such as bluetooth and Sirius radio operation.The price was fair-I did my homework- and the process was painless. I would recommend them to anyone interested in being treated like a human being instead of a number. More