Suttle Cadillac

Service Department has been phenomenal The service department has always been great in my experience. Even in the few times that something unforeseen shows up, they have been great in comm The service department has always been great in my experience. Even in the few times that something unforeseen shows up, they have been great in communicating the issues, the fix(es) and if there are any delays. They always seem eager to help and are pretty quick in the turn-around times. I have recommended them to a number of people and they have all had good experiences. I have also purchased a used car from them and it was as smooth as you would expect (I cannot remember the sales reps name as it has been a number of years). In service, sales, or finance, I have always felt like my business was appreciated and have always been treated in a professional and welcoming manner. More

GM fans this is the place for sales and service I have purchased a new GMC truck from Suttle Motors and have had service and body shop work done on my cars as well. I am a GM fan and they are in my I have purchased a new GMC truck from Suttle Motors and have had service and body shop work done on my cars as well. I am a GM fan and they are in my opinion the best source for GM products in this area. I have recommended friends purchase cars from this dealership. I always tell folks to do their homework and be prepared to negotiate with the sales folks. I was treated fairly and got a good deal on my trade and purchase. The service department always treats me like they appreciate my business. If you can make Kenny Patterson your service writer. More

VERY EASY PLEASANT EXPERIENCE EVERYONE AT THE SUTTLE DEALERSHIP WERE MORE THAN EAGER TO HELP. MY WIFE AND I WERE GIVEN A FULL TOUR OF SUTTLE'S FACILITIES AND INTRODUCED TO ALL KEY EVERYONE AT THE SUTTLE DEALERSHIP WERE MORE THAN EAGER TO HELP. MY WIFE AND I WERE GIVEN A FULL TOUR OF SUTTLE'S FACILITIES AND INTRODUCED TO ALL KEY STAFF IN THE SALES AND SHOP AREAS. GREAT CREW. More

The Suttle Motor Company took time with me before I selected what vehicle I was interested in. They walked me through all of the features and how to operate it properly. I ordered a vehicle which they selected what vehicle I was interested in. They walked me through all of the features and how to operate it properly. I ordered a vehicle which they didn't have in stock, and when they placed the order, they made sure to keep me a breast of when it would be delivered. I enjoyed working with the sales individual because he went out of his way to make me feel special. More

It is not often that I fill out a survey, but when I do it is only because of stellar performance by an individual or group of people that deserve to be acknowledged. The Service Department at Suttle Motor it is only because of stellar performance by an individual or group of people that deserve to be acknowledged. The Service Department at Suttle Motors is such a group. I have been dealing with Suttle Service for over 20 years and have never been disappointed. The team Service Advisors (Ricki Zimmerman & Doug Trainum) have always gone above and beyond to take care of me and my vehicles. Before going to Suttle I suffered many bad experiences when it came to repairing my vehicle. Since I starting using Suttle Service, I have not darkened the door of any other repair facility since. On more than one occasion I was pressed for time when the need for service arose, and Ricki Z and Doug T. came to my rescue. They were very understanding of my predicament and moved heaven and earth to get my vehicle taken care of and me back on the road quickly. Coming from a profession where there is little to no tolerance for mistakes, I have a tendency to hold others to the same high standards, and it is my belief that Suttle meets those standards. Everyone in the Service department makes me feel welcome and appreciative of my business. I realize that this is not the only repair facility around; it’s just the only repair facility that I will use. More

I just bought my new Buick Regal in January from Vinnie, he was very helpful and answered all my questions. He had Regal that I liked, and took it home the same day. Mr. Houser did my paperwork, I had a f he was very helpful and answered all my questions. He had Regal that I liked, and took it home the same day. Mr. Houser did my paperwork, I had a few questions Which he answered, everyone I meet at the dealership was friendly and helpful. More

My experience with the sales associate was above and beyond! He connected with my family and we felt we could trust him. I would recommend anyone to please visit Suttle Motor Comp. and purchase a vehicl beyond! He connected with my family and we felt we could trust him. I would recommend anyone to please visit Suttle Motor Comp. and purchase a vehicle. More

Two years ago I purchased a Buick Lacrosse from Suttle Motors. I had a great salesperson (Tony). He was so knowledgable about the vehicle and really helped me through the entire vehicle purchase. He we Motors. I had a great salesperson (Tony). He was so knowledgable about the vehicle and really helped me through the entire vehicle purchase. He went out of his way to help me understand all the electronic features in the vehicle. Normally I hate the financing process of the car buying experience, but I had a great experience working with the F&I department at Suttle. They made it very painless! I came in pre-approved for a loan, but they got me a lower interest rate! So, not only did I get a great car but I got a great interest rate. I take my Lacrosse in for regular maintenance service and the Ronda on the White team took great care of my vehicle. Last week, I was on the Suttle lot looking at a Buick Enclave. Even though I was not quite ready to buy another vehicle, they patiently took their time to go over the features of the vehicle and answer my questions. I will definitely go back to Suttle Motors for my next vehicle purchase. If you want great customer service without the normal car buying sales pressure, stop by Suttle Motors for your next vehicle! I highly recommend them. More