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Suttle Cadillac
Newport News, VA
846 Reviews
At Suttle Cadillac, family values and customer commitment have been the foundation of the business since 1902. As part of Suttle Motors, one of the oldest continuously operating dealerships in the country, the Suttle family has proudly served generations of customers with honesty, hard work, and integrity.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
October 31, 2026
The area is always clean, has nice snacks, and the chairs
are always comfortable.
Thanks!
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by kreo123
Verified Customer
Verified Customer
Employees Worked With
Perry
October 31, 2026
Always great customer service and going the extra mile to
satisfy me immediatel concerns. Impeccable looking work areas and knowledgeable technicians.
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by cmercluv
Verified Customer
Verified Customer
Employees Worked With
Gold team
October 31, 2026
Didn’t like price for brake pad kit, price for rotors was
good. I misunderstood the quote when given me before the service. Premium brake pads run $48.00-$58.00 anyplace.
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by kahleys182
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (255 Vehicles)
Photos & Amenities
- Drive-In Service
- Express Service
- Free State Inspections
- Free WiFi
- Customer Lounge Area
- Children's Play Room
- Television
- Free Starbucks Coffee
- Free Drinks
- Vending Machines
- Shuttle Service
- Rental Car Service Onsite
- Quick Lube
- Pet Friendly
- Cable TV
- Automated Car Wash
- Authorized Accessories Store
- Authorized Parts Store
- After Hours Drop-Off
