Not only was he very polite and professional, he was honest. If he didnt know something he would let us know and also help us find it. We made an agreement for the price of the car and our trade in value. The price was slightly more than what we wanted, so my wife and I discussed it and eventually came back 3 days later. Keith kept the paperwork that we had when we made the agreement and it was exactly the same. The process was fast and efficient, and a great experience overall. Keith at Suttle Motors is the person I would recommend to my friends, because I know that if they talk with him, they will be very happy.