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Suttle Cadillac
Newport News, VA
229 Reviews
At Suttle Cadillac, family values and customer commitment have been the foundation of the business since 1902. As part of Suttle Motors, one of the oldest continuously operating dealerships in the country, the Suttle family has proudly served generations of customers with honesty, hard work, and integrity.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
June 22, 2026
Always receive top notch service from the Gold Team.
Only team at Suttle I want working in my vehicle.
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by largena5
Verified Customer
Verified Customer
Employees Worked With
Gold Team
June 21, 2026
I had a scheduled appointment for a state inspection and
still ended up waiting three hours. When I finally went up to ask what the hold-up was, I found out my finished paperwork was just sitting on the adv
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by spyrobyte
Verified Customer
Verified Customer
Employees Worked With
Perry Phillips.
June 21, 2026
Not pushy.
Took time to show different car options and explain features. Was knowledgeable about available protection plan and extended warranty.
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by dartanner72
Verified Customer
Verified Customer
Employees Worked With
John Jones
Dealership Inventory (231 Vehicles)
2016 Chevrolet Silverado 2500
used
Deep Ocean Blue Metallic exterior
Automatic
Four-wheel Drive
Photos & Amenities
- Drive-In Service
- Express Service
- Free State Inspections
- Free WiFi
- Customer Lounge Area
- Children's Play Room
- Television
- Free Starbucks Coffee
- Free Drinks
- Vending Machines
- Shuttle Service
- Rental Car Service Onsite
- Quick Lube
- Pet Friendly
- Cable TV
- Automated Car Wash
- Authorized Accessories Store
- Authorized Parts Store
- After Hours Drop-Off
