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Sutton Ford

Matteson, IL

4.4
4,614 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,614 reviews

March 27, 2014

MORE THAN I EXPECTED I was very satisfied with this process. I've bought several cars in my life span but this was by far the best experience. Mr. Barker was very friendly More

by lakenia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Barker
Mar 28, 2014 -

Sutton Ford responded

We appreciate you taking the time to share this review and rating! Our number one goal is providing our guests with an accommodating and relaxing atmosphere. I am glad to hear this was extended to you. We hope to see you again for your sales or service needs. Regards, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

March 27, 2014

Professionalism and expertise. My experience at Sutton Ford was outstanding. I actually came in to have my Expedition serviced. As I began to browse, I was approached by one of the More

by djonesrn5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Barker
Mar 28, 2014 -

Sutton Ford responded

Thank you for taking the time to write this fantastic review! We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. If you have any further questions about your Expedition please give us a call. Regards, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

March 27, 2014

My Sutton Ford experience Overall the experience was good! I have to go back for a follow-up visit and the staff continued to be helpful knowledgeable and friendly!! My consul More

by jereece1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Barker
Mar 28, 2014 -

Sutton Ford responded

Thank you for the excellent review. We focus on providing prompt service as well as being friendly and professional. It’s helpful to know that we are meeting our goal in regards to that. If you have any further problems, or even just a question, please come back to see us. Regards, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

March 27, 2014

The first smile came to me when George entered my driver's license number and my information was still there after more than 3 years since my last visit! You value your customers...we are not just a More

by Peka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
Mar 28, 2014 -

Sutton Ford responded

On behalf of our dealership I sincerely thank you for taking the time to write such kind words about our sales team. George and Linda truly strive to create a positive buying experience for every customer. They will be very happy to hear that they was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Regards, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

March 26, 2014

Friendly, responsive, customer service oriented, thorough and detailed are descriptors of my car purchase experience with George Barker. The followup has been tremendous, and greatly appreciated! I would h More

by Valetyl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Barker
Mar 27, 2014 -

Sutton Ford responded

Thank you for taking the time to write this review and congratulations on your vehicle purchase! We strive for total client satisfaction throughout the purchase process and during your vehicle ownership. Our team wants to provide not only a great deal but the best information so you can be assured you're making the right decision. George will be as happy as I am to hear this sort of service was extended to you. Give us a call if you have any further questions. Regards, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

March 25, 2014

My "experience's" here have been great! Myself and my husband have bought 4 vehicles from Damien at Sutton Ford and even referred our daughter who got a great deal! So if your looking for a More

by Vivwisz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien Brooks
Mar 26, 2014 -

Sutton Ford responded

Your kind words and fantastic rating are greatly appreciated! I am elated to hear that our staff was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with Damien and Linda at Sutton Ford; we look forward to working with you, your family, and your friends in the future. Regards, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

March 25, 2014

I went in to purchase a used vehicle. I was surprised to find that I qualified to purchase a new brand new vehicle! My Sales Consultant went beyond the call to meet my needs. Not only was he Professional b More

by Peepers1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Green
Mar 25, 2014 -

Sutton Ford responded

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that our staff was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with Sutton Ford Lincoln; we look forward to working with you in the future. Regards, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

March 23, 2014

I had a very great car buying experience, it was comfortable and easy. Matt was very helpful and Knowledgeable about the car i was looking at. He was a real pleasure to work with and did not pressu More

by mlevins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Lazecko
Mar 24, 2014 -

Sutton Ford responded

Thanks for this outstanding review! I am happy to hear that Matt was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Your recommendation is greatly appreciated! Best Regards, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

March 23, 2014

My experience at this car dealership was nothing short of wonderful and it was all due to Ron Eng. His customer service skills were so welcoming and he made us feel like he was doing what was in our best in More

by lsouth654
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Eng
Mar 24, 2014 -

Sutton Ford responded

Latasha, it was a pleasure to read about your experience with Sutton Ford. Congratulations on your car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Ron was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Best Regards, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

March 21, 2014

I was pleased with Ron service on purchasing my new car I was in and out very happy I would recommend any of my friends to Ron thank you again. More

by estellazuniga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ron eng
Mar 24, 2014 -

Sutton Ford responded

We're happy to have gotten you into a new car, Estella! Ron will be pleased to hear that his dedication to outstanding service is appreciated so much. Thanks for this great review and recommendation! Regards, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

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