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Sutton Ford

Matteson, IL

Overview
Employees
Reviews
Vehicles
4.5
4,626 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,626 reviews

May 25, 2026

I appreciate my salesperson Briana Myles. She was kind, considerate, helpful, respectful, attentive as well as knowledgeable about our vehicle our 2022 Ford Explorer XLT. She was a pleasur More

by pasmike25
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stefan Stankovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briana Myles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2026 -

Sutton Ford responded

We’re pleased Briana’s attentive and knowledgeable assistance made your 2022 Ford Explorer XLT purchase so smooth. Thank you for trusting our team with your used Explorer. Enjoy every mile in your Ford.

May 24, 2026

My purchase was fast and friendly. The entire team made me feel valued. I drove from another State for this purchase and would do it again. More

by tcrainy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Maymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stefan Stankovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Sojka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Flores
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May 24, 2026 -

Sutton Ford responded

Thank you for sharing your experience with your new Ford Mustang Mach-E. We’re delighted the team provided fast, friendly service and made you feel valued, and we appreciate you traveling from another state. Please let us know if we can assist you again.

May 22, 2026

Nice n clean The dealership was nice and clean. The cars were displayed beautifully. The pictures looked lovely. More

by robbinfrazierhayes
Recommend Dealer
Yes
Employees Worked With
Pablo Flores, Pablo Flores
Report | Print
May 22, 2026 -

Sutton Ford responded

Thank you for sharing your thoughts on our clean facility and vehicle presentations. We’re glad you enjoyed the way we showcase our lineup and the photos as you took delivery of your new Ford. Pablo and the team appreciate your kind feedback.

May 21, 2026

Started out very unhelpful. Milan was the only helpful person. Truck wasn't clean. Truck needed an oil change More

by deanthony
Recommend Dealer
No
Employees Worked With
Pablo Flores, Pablo Flores
Report | Print
May 29, 2026 -

Sutton Ford responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 21, 2026

The sales rep was excellent, but the finance person was terrible. The finance person was very aggressive and rude when it came to speaking to me. More

by cheavery
Recommend Dealer
Yes
Employees Worked With
Pablo Flores, Pablo Flores
Report | Print
May 26, 2026 -

Sutton Ford responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

May 19, 2026

Great customer service from all departments. Just loved my experience this time around. This was my very 1st new car and I love finance was patient with me and gave me deals More

by tiffanymiller736
Recommend Dealer
Yes
Employees Worked With
Pablo Flores, Pablo Flores
Report | Print
May 19, 2026 -

Sutton Ford responded

It’s fantastic to hear our team made your first new car purchase so smooth and that our finance staff guided you through every step. We’re glad each department’s support left a great impression. Enjoy your new Ford and we look forward to assisting you again.

May 19, 2026

Excellent It was very knowledgeable and patient very helpful Fantastic outgoing He knew what he was talking about More

by robinsonchristina387
Recommend Dealer
Yes
Employees Worked With
Pablo Flores, Pablo Flores
Report | Print
May 19, 2026 -

Sutton Ford responded

Thank you for your five-star review. We’re thrilled Pablo provided patient, knowledgeable, and outgoing support during your used Volkswagen purchase. We hope you enjoy your vehicle and look forward to assisting you again.

May 15, 2026

Faisal has been very helpful with getting my Mercedes C43 AMG. He's been very responsive from the beginning to the end. He made sure my car was mint when I picked it up. He knew that I drove for three hours More

by Ahmedelshendidi
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefan Stankovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faisal A
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Flores
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May 15, 2026 -

Sutton Ford responded

Thank you for sharing your experience with your Mercedes-Benz AMG C 43 purchase. It’s great to hear Faisal’s responsiveness and attention to detail made your three-hour trip worthwhile. We appreciate your trust and look forward to assisting you again.

May 14, 2026

It atmosphere was positive the vibe was good they was quick and precise got the deal done for me just as I asked the three or four people that I dealt with they had positive attitudes they spoke clear th More

by tankjackson0418
Recommend Dealer
Yes
Employees Worked With
Pablo Flores, Pablo Flores
Report | Print
May 15, 2026 -

Sutton Ford responded

We’re delighted Pablo and our team created a positive atmosphere and provided clear, respectful communication while moving quickly to finalize your purchase. It was a pleasure to help you secure your used Ford F-150 so precisely. Thank you for the five-star rating.

May 07, 2026

I recently purchased a Ford vehicle and had an excellent experience from start to finish. The sales team was professional, knowledgeable, and patient in answering all my questions. The vehicle exceeded my e More

by darius.murphy74
Recommend Dealer
Yes
Employees Worked With
Pablo Flores, Pablo Flores
Report | Print
May 07, 2026 -

Sutton Ford responded

It’s wonderful to hear your new Ford Escape is delivering on comfort, performance, and technology. We’re glad our team, especially Pablo, could guide you patiently and professionally. Thank you for sharing your experience and for recommending Ford.

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