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Sutton Ford
Matteson, IL
4,617 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,617 reviews
May 07, 2026
I recently purchased a Ford vehicle and had an excellent experience from start to finish. The sales team was professional, knowledgeable, and patient in answering all my questions. The vehicle exceeded my e experience from start to finish. The sales team was professional, knowledgeable, and patient in answering all my questions. The vehicle exceeded my expectations in comfort, performance, and technology features. I especially appreciate the smooth buying process and the attention to customer satisfaction throughout the experience. I’m very happy with my purchase and would confidently recommend Ford to friends and family. More
by darius.murphy74
Verified Customer
May 06, 2026
It was an amazing experience ? ? Brianna was very knowledgeable and caring! The entire staff was pleasant. I will definitely recommend. ? Brianna was very knowledgeable and caring! The entire staff was pleasant. I will definitely recommend. More
by msalesia34
May 02, 2026
Was very pleased with the service I received. The sales person and manager was very helpful and they both made my sale go smoothly and they both answered all my questions and concerns as well. The sales person and manager was very helpful and they both made my sale go smoothly and they both answered all my questions and concerns as well. More
by Latoyag129
May 01, 2026
It was a great experience and quick my sales woman deserves ten stars ?? if I could give it deserves ten stars ?? if I could give it More
by daryl12726
April 30, 2026
It was a good experience. My purchase is for my son and the process was seamless My purchase is for my son and the process was seamless More
by klshannon0204
April 30, 2026
My sales person Ms. Ashten was great with all the information about the vehicle I was looking at. Ashten was great with all the information about the vehicle I was looking at. More
by Jessieestrada123.je
April 29, 2026
The dealership listened and corrected all issues . This is car #5 for me from Sutton Ford. I trust Sutton Ford. Thank you?? This is car #5 for me from Sutton Ford. I trust Sutton Ford. Thank you?? More
by okosiruby
April 28, 2026
I had an excellent experience at Sutton Ford! From the moment I walked in, the staff was welcoming, professional, and genuinely helpful. The entire process—from browsing to purchase—was smooth an From the moment I walked in, the staff was welcoming, professional, and genuinely helpful. The entire process—from browsing to purchase—was smooth and stress-free. A huge shoutout to Faisal, who went above and beyond to make sure I found exactly what I was looking for. He was knowledgeable, patient, and never pushy, which made a big difference. He took the time to answer all my questions, explain my options clearly, and made sure I was comfortable every step of the way. Customer service like this is hard to find. If you’re looking for a dealership that truly cares about its customers, Sutton Ford is the place to go—and definitely ask for Faisal! More
by Shack
Employees Worked With
April 28, 2026
Had a great experience with Faisal picking up my 2020 Dodge Durango. He kept everything simple, answered all my questions, and made the process feel easy from start to finish. Would definitely recommend! Dodge Durango. He kept everything simple, answered all my questions, and made the process feel easy from start to finish. Would definitely recommend! More
by Jalen Mullen
Employees Worked With
