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Sutton Ford

Matteson, IL

4.4
4,612 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,612 reviews

March 03, 2014

My overall experience was great. The salesman was professional and extremely efficient. I would've never imagined purchasing a car to be so easy. Everyone at the dealership went over and beyond to me More

by jithomas86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Lazecko
Mar 03, 2014 -

Sutton Ford responded

Thanks for the great star rating and recommendation of our store. We work hard to make sure that each and every customer drives off the lot feeling happy and confident. If you have any questions down the road, please don't hesitate to call. We are always ready to lend a helping hand. Additionally, find outstanding deals on Facebook and Twitter from our service department. Thanks Again, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

March 03, 2014

This dealership is great! I was able to get the car I wanted with a very reasonable car note! And they are quick! Go see Damien! More

by Niyamarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien Brooks
Mar 03, 2014 -

Sutton Ford responded

We appreciate your kind words! If there's anything else you ever need, please be sure to give us a call. Our team is always ready to assist. Also, find us on Facebook and Twitter to locate terrific deals from our service department. We can't wait to work with you again. Best, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

March 02, 2014

Rowland was a great salesman. I was having trouble deciding between two cars and he was very patient with me. He really helped me by going through the pros and cons of each and letting me test drive b More

by MelodyWeiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rowland Laird
Mar 03, 2014 -

Sutton Ford responded

Melody, on behalf of everyone at Sutton Ford Lincoln Mercury I would like to thank you for leaving such a kind review. It's great to hear that he was able to assist you in such a detailed and customized manner and that you were able to find the perfect car! Please be sure to follow us on Facebook and Twitter, as frequent service specials are made available to our followers and fans. Take Care, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

March 02, 2014

ROLAND WAS PROFESSIONAL & ACTUALLY VERY KNOWLEDGEABLE ABOUT THE YEARLY COMPETITIVE CHANGES FORDS' MADE & HE CONVINCED ME MY NEXT CAR QUITE SIMPLY SHOULD BE A FORD More

by ht2652
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland L.
Mar 03, 2014 -

Sutton Ford responded

Thanks for stopping by to share your awesome experience at Sutton Ford Lincoln Mercury. Roland is an all-star member of our team and I know he will love to hear about another happy customer. Please take time to find us on Facebook and Twitter to take advantage of great service department specials and we will look forward to working with you again. Best Regards, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

February 26, 2014

. Lester Parker was my salesman and he was fantastic to work with on the leasing of our vehicle. He answer all the questions my wife and I had. He was friendly and highly knowledgeable about financing, le More

by masrkh109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Parker
Feb 28, 2014 -

Sutton Ford responded

Thank you for such a wonderful compliment about our team. Lester would be thrilled to see your comments. We do hope you're enjoying driving your new vehicle, and we hope to see you back in the future. Best, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

February 21, 2014

Awesome service and awesome sales rep. Marcus was helpful and knowledgeable about the vehicles. I was pleased with my purchase and will definitely recommend marcus to family. More

by 12ziporia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Anthony, Marcus Anthony
Feb 28, 2014 -

Sutton Ford responded

Thanks so much for taking the time to write this review! Marcus is great with people and focuses on what the customers’ needs are. He will be pleased to hear about your positive experience.If you have any questions about your new vehicle, please come back in to visit! Thanks again for your business and recommendation. Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

February 17, 2014

The experience I had at Sutton Ford was exceptional. Anita Sutton is truly a well educated sales consultant, making the decision of purchasing a vehicle easy. I have purchased several vehicles from Sutt More

by marcyj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Sutton
Feb 18, 2014 -

Sutton Ford responded

You had an exceptional visit to our dealership and this is great news! Our goal is to achieve 100 percent customer satisfaction and we are very happy to know we were able to serve you and exceed your expectations. We value your loyalty and we will do all we can to continue to offer you outstanding customer service in the future. Thank you for this five-star review! Make sure to follow us on Facebook and Twitter. Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

February 10, 2014

Iv been to over 6 dealerships in the past 2 weeks and couldnt get a car. When I went to suddon ford they worked with my situation and got me a vehicle that I was confortable with and needed as I starr my More

by bigo641988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
marcus anthony, Marcus Anthony
Feb 11, 2014 -

Sutton Ford responded

You came to the right place and we thank you for your business! We're happy to have helped you and earned this great review. Your satisfaction is important to us and we're pleased to have delivered! We can't wait to help you again and congrats on your new job! Make sure to follow us on Facebook and Twitter. Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

September 20, 2013

This was my first time buying a car by myself, Gonzalo made me feel very comfortable and took the time to help me find the right car for my budget. I made the right choice and I am soo happy with my decis More

by zlovegod3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gonzalo Morales
Sep 23, 2013 -

Sutton Ford responded

Thank you for sharing your first car buying experience! I am thrilled to hear that Gonzolo made sure you got exactly what you wanted at at the right price. We are glad to hear that you are happy with your decision and that you are recommending our dealership. We hope to see you again soon. Make sure to follow us on Facebook and Twitter. Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

March 23, 2013

I purchased a car from them six days ago. I noticed that check engine was on. I immediately contact them and they told me to bring the car back on Friday. I was informed by the technican that the car was a More

by Glendalyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John, Frank, Ryan
Mar 26, 2013 -

Sutton Ford responded

I spoke to the customer today, March 26, 2013, and apologized for any inconvenience he may have experienced. I also explained the check writing policy of the company states each check MUST consist of two signatures. His refund check was mailed today, March 26. Emma Williams Customer Relations

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