Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Marcus Ware greeted me with a very pleasant and friendly smile, once introduced by another friendly employee, Keisha. He asked me what my needs in a vehicle were and price range. He said that he would and smile, once introduced by another friendly employee, Keisha. He asked me what my needs in a vehicle were and price range. He said that he would and could help me. He showed me a vehicle that fit my needs, right there on the showroom floor and asked me about the size and price. I told him that I liked it and the size was right.. He ask me if the color was okay as it came in other colors. I felt very comfortable and confident with him. He made me feel at ease, not nervous or anything, as one would be making such a big decision as this. He explained everything in detail, what to expect, as far as paperwork and features of the vehicle as we waited for the paperwork. He took care of everything and then I realized that this man had sold me a vehicle that I had not even looked inside of nor test drove. He is truly a good salesman and an access to your company. I would highly recommend him, which I have already done, to my daughter. More
Prompt courtious service Sutton Ford goes the extra mile to get you in a great car everyone is friendly and the coustomer service is top notch. Sutton Ford has a great selection to choose from and has no pr to get you in a great car everyone is friendly and the coustomer service is top notch. Sutton Ford has a great selection to choose from and has no problem getting your special request for you the sales crew is attentive but not pushy thats why my last 4 vehicles were purchased at Sutton Ford More
Marcus Ware is the BEST salesperson at Sutton Ford. Out of the 17 Ford cars I have purchased, Marcus has sold me 5 new cars. He is very attentive to my needs and wants when I am buying a car. He always c of the 17 Ford cars I have purchased, Marcus has sold me 5 new cars. He is very attentive to my needs and wants when I am buying a car. He always calls me to let me know what new cars are available and to come in and check them out. This usually results in me buying a new car............ Marcus is a very important asset to Sutton Ford as well as to the Ford Motor Company. We need more salespersons like Marcus. PS I will be shopping for a new car soon...... More
I would like to share my experiences over the last 6 years as a loyal customer to Sutton Ford located at 21315 Central Avenue, Matteson, IL 60443. In 2005, my wife and I purchased our first vehicle from years as a loyal customer to Sutton Ford located at 21315 Central Avenue, Matteson, IL 60443. In 2005, my wife and I purchased our first vehicle from Lester Parker who is the Sales/Lease Manager at Sutton Ford. Just recently, we purchased our fourth vehicle from Mr. Parker who understands and listens to your needs and is able to help you when others cannot. In these tough economic times, bad things sometimes happen to good people and it's good to know there are people such as Mr. Lester Parker who are committed to put forth a diligent effort and help you succeed when times seem dismal; believe me, there is hope. If you need a vehicle regardless of your personal circumstances, please see Mr. Parker at Sutton Ford, Lincoln, Mercury. If anyone can help you, Lester Parker at Sutton Ford is the sales professional who can render a helping hand. More
Lester was very helpful in helping me get the right price for the vehicle I was looking for. I traded in 2004 expedition and now I have a 2011 Taurus and loving it. He took his time and getting me financed for the vehicle I was looking for. I traded in 2004 expedition and now I have a 2011 Taurus and loving it. He took his time and getting me financed for this car. It did not take all day. He was very patience with me. I must have looked at maybe four cars until I got the one I liked. I only would like to trade the SEL for the Limited. Other than that, I am very happy and satified with my vehicle and with my sales rep. Thanks you Lester. If I hear of anyone wanting to purchase a car, I am going to reccomend you. More
Marcus has been our saleman for 7 years and has sold us 9 cars Even now when we come in for service he makes it a point to come over and see how we are doing and if there is anything he can do for us. he is cars Even now when we come in for service he makes it a point to come over and see how we are doing and if there is anything he can do for us. he is the reason we stay with sutton ford and we tell anyone we know looking for a car where to go Sutton ford More
Mr. Ware's knowledge of the product line,helpful attitude,and patience made my purchase experience very gratifying. He helped me compare features and prices,and test-drive at least five cars (severa attitude,and patience made my purchase experience very gratifying. He helped me compare features and prices,and test-drive at least five cars (several times)! Marcus gave me copies of the information to take home,and he didn't pressure me into making a hasty decision. I appreciate the attention and respect I was given as a new customer of Sutton Ford. More
Marcus Ware is an enthusiastic, compassionate, and dedicated professional. He had a qualitative way of assisting and accommodating me with my purchase(s). I was so overwhelmed with his assistance. T dedicated professional. He had a qualitative way of assisting and accommodating me with my purchase(s). I was so overwhelmed with his assistance. Thank you, Marcus, for your friendly and outgoing service. More
Marcus was friendly, professional. He went above and beyond to help me with my auto purchase. He made sure my every need was met. I will recommend Marcus to anyone I come across who may be looking to bu beyond to help me with my auto purchase. He made sure my every need was met. I will recommend Marcus to anyone I come across who may be looking to buy a car. He is a fantastic salesperson!He follow up to make sure eveythink were OK. More
Marcus Ware is an outstanding salesperson, he goes above and beyond the call of duty. Marcus is the reason I continue to shop at Sutton Ford, he is not like most salespeople that just tell anything to get y and beyond the call of duty. Marcus is the reason I continue to shop at Sutton Ford, he is not like most salespeople that just tell anything to get you in the dealership. Marcus keeps it real and that's what I appreciate about him. More



