Swanty's Chrysler Dodge Jeep

Amazing Service Visiting Bullhead City from Canada with my 2018 RAM. Everything was working fine but went to start the engine and nothing at all. Didn’t seem to be a Visiting Bullhead City from Canada with my 2018 RAM. Everything was working fine but went to start the engine and nothing at all. Didn’t seem to be a battery issue but tried boosting anyway and nothing. Had AAA load the truck on their flat deck and take me to Swanty’s Dodge. It was a Wednesday afternoon about 4:30 pm and 100 degrees out. I was expecting a response that they wouldn’t be able to look at it until the next day (or later). Service Writer Debbie cheerfully greeted me and I explained my situation to her. She took my information and advised that they would get it off the flat deck and look at it right away. She took me to the customer lounge and pointed out where the cooler full of ice cold water was if I wanted some. Soon Jay the technician came in and asked several questions regarding the symptoms leading up to the truck not starting. Two more times Jay came in to update me on his progress of diagnosing the problem. Debbie was even ready to start getting a loaner vehicle ready for me. In about an hours time, Jay had replaced the ignition module AND performed a maintenance check on the truck which included topping up my DEF. I signed off on the warranty papers and they handed me the keys back. Never have I seen such an effort at positive customer service as what I experienced that day. A hot day in a foreign town with vehicle problems can really go sideways in a hurry but my experience was anything but. Thank you to Debbie and Jay and the Swanty’s management for your approach to customer service. More

Fast Friday Fix Ron and Jay were wonderful. We “limped” our truck in with what we thought was a bad fuel filter. The shop was very busy and shorthanded but they still Ron and Jay were wonderful. We “limped” our truck in with what we thought was a bad fuel filter. The shop was very busy and shorthanded but they still managed to find time for us. They were not able to use the computer to find out what was wrong so Jay had to search to find the problem. An hour or so later he determined it was faulty wiring from a previous repair. He repaired that replaced a broken part and tightened up our spare tire that had come loose. A total of 4 hours on a busy Friday afternoon was good time. Everyone at Swanty’s was really nice including other customers. We wandered the lot and salesmen came out to check on us. Truck is running great thanks to Jay and Ron. More

Best I have ever had From the moment I walked in everything went perfectly. I am so Blessed !! I love the jeep terry picked out of the inventory. He asked what I wanted From the moment I walked in everything went perfectly. I am so Blessed !! I love the jeep terry picked out of the inventory. He asked what I wanted and found the perfect jeep More

New vehicle Great place and terry was awesome as usual swanty’s always gives a great experience in sells and service would recommend them to everyone thank you Great place and terry was awesome as usual swanty’s always gives a great experience in sells and service would recommend them to everyone thank you More

Great service Debbie (service), John (parts) and Steve (tech) were so professional and competent. They do an outstanding job. I highly recommend Swanty’s Car ser Debbie (service), John (parts) and Steve (tech) were so professional and competent. They do an outstanding job. I highly recommend Swanty’s Car service department. More

Conrad in service was great took care of us in a timely mann Air conditioning needed too be worked on, we were kept informed of the progress by Conrad in service. We would recommend Swantys service department a Air conditioning needed too be worked on, we were kept informed of the progress by Conrad in service. We would recommend Swantys service department and Conrad for his excellent service More

Always a pleasure Swanty’s is top notch! A great home town dealer ready to help in any way they can, whether it’s buying a new vehicle or getting your existing one serv Swanty’s is top notch! A great home town dealer ready to help in any way they can, whether it’s buying a new vehicle or getting your existing one serviced. Professional, friendly staff. The customer is treated like family and we are all on a first name basis. Swanty’s is the ‘Dave Smith’ dealer so to speak in Bullhead City. Always my first choice!! Keep up the good work! More

Brian is a fantastic salesman, Brian Bruns is a great salesman, great experience. will always send my friends to Swantys to see Brian. Wife just loves her new 2020 Jeep Gladiator. Brian Bruns is a great salesman, great experience. will always send my friends to Swantys to see Brian. Wife just loves her new 2020 Jeep Gladiator. Thank you all at Swantys Chrysler Jeep and Dodge for a great deal. More

Service Debra Pratt Hassle free help, no problems, fast and easy service! I brought my vehicle in to get it checked for a ticking noise, Debbie took me in right away and Hassle free help, no problems, fast and easy service! I brought my vehicle in to get it checked for a ticking noise, Debbie took me in right away and it was done within 10 mins More

Easy and pleasant experience I would recommend Swanty's Chrysler Dodge Jeep dealership. They are very friendly and helpful. It was a pleasant and easy buying experience. Terry Web I would recommend Swanty's Chrysler Dodge Jeep dealership. They are very friendly and helpful. It was a pleasant and easy buying experience. Terry Webb and the other employees did their best to get us the best deal on our new Jeep Cherokee. More