Sweis INFINITI of Merrillville

I would give 10 stars if I could. Katrina, Anthony, and Sam went above and beyond to help me with my purchase. After I totaled my previous car, I was in a difficult situation with Katrina, Anthony, and Sam went above and beyond to help me with my purchase. After I totaled my previous car, I was in a difficult situation with no transportation. Not only did they help me find an excellent vehicle, but they even sent a porter to pick me up so I could get to the dealership. What really stood out was their professionalism, customer service, and ability to find financing options that worked for me. In today's market, access to lending products can be limited, but they clearly have strong relationships and a wide range of financing solutions available. Buying a car can be stressful, but they made the entire process smooth, straightforward, and enjoyable. The quality of the vehicle, the attention to detail, and the way they treated me as a customer exceeded my expectations. If you're looking for a dealership that genuinely cares about its customers and goes the extra mile, I highly recommend them. Thank you again, Katrina, Anthony, and Sam! More

KATRINA AND MJ were the BEST! !! They handled business when it came to me and my husband!!! Very accurate, knowledgeable and dependable!! Thanks so much! !! They handled business when it came to me and my husband!!! Very accurate, knowledgeable and dependable!! Thanks so much! More

Katrina was amazing to work with and Sam went out of his way to make sure we were happy with our purchase. way to make sure we were happy with our purchase. More

Thank you Milos and MJ for your professionalism and compassion. I was able to get the vehicle I wanted and my daughter is very happy. The car is great! compassion. I was able to get the vehicle I wanted and my daughter is very happy. The car is great! More

Went to look at QX50 and potentially a 2nd car. Worked with sales rep and ended up buying the vehicles. We determined the next day that the sales rep had changed the deal by including some warran Worked with sales rep and ended up buying the vehicles. We determined the next day that the sales rep had changed the deal by including some warranty packages we specifically didnt want. The deal left a very bad taste in our mouth. I reached out and finally got a hold of the sales manager MJ. He saved the day and corrected the issues. Very much appreciate his attention, reaching out and taking steps to make things right. What initially felt like a sour transaction, now feels very good. We are happy with the cars also. Thank you MJ! More

Katrina was great sales rep, MO the finance manager was even better, thanks for service. even better, thanks for service. More

looked at a qx50 when discussing cost salesmen tried to add almost $2000 joining infinity plan. It took at least a dozen times of saying No before they stopped talking about it. Then said there was a manda add almost $2000 joining infinity plan. It took at least a dozen times of saying No before they stopped talking about it. Then said there was a mandatory $500 charge for etching the numbers in the car. We said we did not want that, and they said it was mandatory What a bunch of xx. Will not purchase a car from here or recommend anyone else to. More

Great experience! The only drawback is they didn't put gas in the car. It's the first time I've ever purchased a car and the dealership didn't fill it up with gas The only drawback is they didn't put gas in the car. It's the first time I've ever purchased a car and the dealership didn't fill it up with gas More

Go see Daniel! He's Helpful and full of compassion. Will get the job done! He's Helpful and full of compassion. Will get the job done! More