Swickard Acura of Thousand Oaks

Acura of Thousand Oaks was such a gratifying change from the rudest and most deceitful treatment from Acura 101 West in Calabasas (review posted there as well). Our salesman (at Acura of Thousand Oaks), Ri the rudest and most deceitful treatment from Acura 101 West in Calabasas (review posted there as well). Our salesman (at Acura of Thousand Oaks), Richard Childress, was knowledgeable, experienced, and easy to work with. He did not try to play games, nor did he try to slip hidden extras into the deal. Simply, he showed us everything we asked about and everything pertaining to the car and the deal - in writing. So, of course, we made a great deal quickly and painlessly (for an RDX w/technology package). After signing paperwork, he proceeded to walk us through the main points of the manual and quick-start guide, assisted with pairing our cell phone to the car, physically showed us where important components were located in the vehicle, and introduced us to the service department. As we drove off, we felt very pleased with the deal we made, the respect and treatment we received, and our overall experience. Oh, and we received a lovely, handwritten thank-you note a few days later. More