Swickard Buick GMC of Thousand Oaks

Great service! Quick to take my car back for an oil change and had it back within 40 minutes. Friendly group of gentlemen. Let me know about my maintenance and gave Quick to take my car back for an oil change and had it back within 40 minutes. Friendly group of gentlemen. Let me know about my maintenance and gave me the option to do it now or later. Will continue taking my car to Thousand Oaks Cadillac! More

Erik at swickard has been a huge help to me. My Escalade has been in the shop for almost 10 MONTHS. I brought it in to another dealership for an oil change and a transmission issue. Things snow My Escalade has been in the shop for almost 10 MONTHS. I brought it in to another dealership for an oil change and a transmission issue. Things snowballed from there. They discovered that my engine was trash. It was replaced. Twice. The motor mounts also required replacement. This took 6 months. The original transmission issue remained. I took it to Beverly Hills Cadillac. They failed, instead replacing the shocks and struts. Another month and a half. Don’t go there. Finally, Erik and his guys figured out the problem and worked with me and the warranty company to get it fixed. Go there. Talk to Erik. He’ll get you fixed up. Great guy. I would, however, recommend against buying Cadillac. After the second engine replacement, they should have offered me a buyback. They did not. They offered me a $5000 credit towards a new Cadillac. I declined. I’ll not buy another Cadillac or any GM product after owning GM exclusively since I got my license in 1986. To sum up: Swickard service and Erik-wonderful. GM-Garbage. Avoid. More

I would like to Thank the Service team at Swickard GMC. I have purchased two of my vehicles from this dealership, Not only they make it a pleasure dealing with them, but the service team goes above and be I have purchased two of my vehicles from this dealership, Not only they make it a pleasure dealing with them, but the service team goes above and beyond to deliver an excellent service every time I have dropped off my cars with them. Special Thank to Juan Orozco and David Rudolph for their hard work delivering my truck parts on time. Sincerely, Payman Moradian Advance Fire And Sound, Inc. More

Great and timely service for my GMC Sierra. Very convenient loaner option and overall positive experience Very convenient loaner option and overall positive experience More

Quick services, friendly staff, accurate information ,clean place to wait, staff update you frequently, clear estimate ,clean place to wait, staff update you frequently, clear estimate More

He was polite, courteous, took care of issues explained warranty and how it would be taken care of. Called when complete. warranty and how it would be taken care of. Called when complete. More

First time taking my car to this dealership. Needed to have a fuel injector replaced and they were great. Arthur kept me updated as to the progress on my car and the car was finished earlier tha Needed to have a fuel injector replaced and they were great. Arthur kept me updated as to the progress on my car and the car was finished earlier than expected and expertly done. It now runs great and I was very pleased with the service I received. Will not hesitate to return. More

Thousand Oaks Cadillac was very professional, I needed an oil change, without a schedule, I walked in and had my car serviced and washed within two hours. oil change, without a schedule, I walked in and had my car serviced and washed within two hours. More

This Cadillac dealership always does a very good job diagnosing and repairing my various GM vehicles. diagnosing and repairing my various GM vehicles. More