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Swickard Chevrolet Buick GMC Cadillac of Anchorage

Anchorage, AK

4.5
194 Reviews
Call Dealership (907) 279-9641
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1300 E 5th Ave

Anchorage, AK

99501

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194 Reviews of Swickard Chevrolet Buick GMC Cadillac of Anchorage

September 02, 2025

Travis, Patrick and Riki were always very friendly and helpful. That kept me informed as to the progress on my car. The body work done on my car was first rate. That’s why I bring my cars to Swickard C More

by corbie6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Riki, Patrick
Report | Print
Sep 03, 2025 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Thank you for your continued trust and for sharing your experience with our team! We are pleased to hear that you are in good hands with Travis, Patrick, and Riki here at Swickard Chevrolet Buick Cadillac & GMC of Anchorage. See you next time!

August 31, 2025

Great customer service friendly fast professional took care of my vehicle needs Sabrina was fantastic thank you More

by chrispuetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
Report | Print
Sep 03, 2025 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Chris, we're glad Sabrina took such great care of you! Thank you for choosing Swickard Chevrolet Buick Cadillac & GMC of Anchorage and for sharing your support. It means a lot to our team!

August 30, 2025

The assistant was very helpful and professional when it came to taking care of my truck. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
Report | Print
Sep 02, 2025 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Sam, it means so much to us to see your review! Thanks from the team at Swickard Chevrolet Buick Cadillac & GMC of Anchorage.

August 28, 2025

Horrible customer service . They had time to check everything else on my car but no time To hook up for diagnostics More

by Tony. Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service counter
Report | Print
Aug 29, 2025 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Tony, I'm sorry to hear about your less-than-stellar experience. We aim for thoroughness, but it seems we fell short this time. Please reach out so we can address any unresolved issues with your vehicle's diagnostics and ensure you receive the support you need. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

August 26, 2025

Not quite up to par They have work to do in communication and consistency, and professionalism. More

by Papa
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cole, maryann
Report | Print
August 23, 2025

Cole in service exhibited what customer service should always be. He was excellent in explaining and keeping me informed More

by Gil.campy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
Report | Print
Aug 26, 2025 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Gil, thank you for sharing your experience with Cole from our team! We will pass along your support to him at Swickard Chevrolet Buick Cadillac GMC of Anchorage!

August 18, 2025

236. 00 dollars for a diagnostic test to tell me I need a new battery is outrageous. More

by pal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cole
Report | Print
Aug 27, 2025 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

I am sorry to hear you are unhappy with our prices. We always strive to be fair, so it's disappointing to see this feedback. Thank you for your comments; they will be shared with our management team so that we can look into ensuring that our prices are competitive with other dealerships in the area. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

August 16, 2025

Sabrina at Swickard in the service department was great to work with and they repaired my truck quicker than estimated. More

by Travis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Mccune
Report | Print
Aug 19, 2025 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Travis, we're delighted to hear Sabrina and the team got your truck taken care of ahead of schedule. Thanks for choosing Swickard Chevrolet Buick Cadillac & GMC of Anchorage!

August 15, 2025

My service Tech Cole was outstanding get other problems taken care of while I was in for oil change. He was very knowledgeable. More

by Marc Nokelby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole.
Report | Print
Aug 15, 2025 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Marc, we are thrilled to hear you had such a positive experience with Cole and a five-star service visit overall! Thank you for choosing Swickard Chevrolet Buick Cadillac GMC of Anchorage and for sharing your support. We hope to see you back next time!

August 14, 2025

Way too expensive, and the wait was long. Over $600 for oil change and fuel filter is not worth it. More

by joes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Sep 10, 2025 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

I am sincerely sorry to hear about your disappointment in our pricing and the extended wait time for your oil change. We will be sure to discuss this with our team to improve our efficiency for the future. If there is any additional information that you would like to provide, we would be happy to discuss it with you. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

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