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Swickard Chevrolet Buick GMC Cadillac of Anchorage

Anchorage, AK

4.5
200 Reviews
Call Dealership (907) 279-9641
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1300 E 5th Ave

Anchorage, AK

99501

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200 Reviews of Swickard Chevrolet Buick GMC Cadillac of Anchorage

August 28, 2025

Horrible customer service . They had time to check everything else on my car but no time To hook up for diagnostics More

by Tony. Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service counter
Report | Print
Aug 29, 2025 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Tony, I'm sorry to hear about your less-than-stellar experience. We aim for thoroughness, but it seems we fell short this time. Please reach out so we can address any unresolved issues with your vehicle's diagnostics and ensure you receive the support you need. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

August 26, 2025

Not quite up to par They have work to do in communication and consistency, and professionalism. More

by Papa
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cole, maryann
Report | Print
August 23, 2025

Cole in service exhibited what customer service should always be. He was excellent in explaining and keeping me informed More

by Gil.campy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
Report | Print
Aug 26, 2025 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Gil, thank you for sharing your experience with Cole from our team! We will pass along your support to him at Swickard Chevrolet Buick Cadillac GMC of Anchorage!

August 18, 2025

236. 00 dollars for a diagnostic test to tell me I need a new battery is outrageous. More

by pal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cole
Report | Print
Aug 27, 2025 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

I am sorry to hear you are unhappy with our prices. We always strive to be fair, so it's disappointing to see this feedback. Thank you for your comments; they will be shared with our management team so that we can look into ensuring that our prices are competitive with other dealerships in the area. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

August 16, 2025

Sabrina at Swickard in the service department was great to work with and they repaired my truck quicker than estimated. More

by Travis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Mccune
Report | Print
Aug 19, 2025 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Travis, we're delighted to hear Sabrina and the team got your truck taken care of ahead of schedule. Thanks for choosing Swickard Chevrolet Buick Cadillac & GMC of Anchorage!

August 15, 2025

My service Tech Cole was outstanding get other problems taken care of while I was in for oil change. He was very knowledgeable. More

by Marc Nokelby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole.
Report | Print
Aug 15, 2025 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Marc, we are thrilled to hear you had such a positive experience with Cole and a five-star service visit overall! Thank you for choosing Swickard Chevrolet Buick Cadillac GMC of Anchorage and for sharing your support. We hope to see you back next time!

August 14, 2025

Way too expensive, and the wait was long. Over $600 for oil change and fuel filter is not worth it. More

by joes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Sep 10, 2025 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

I am sincerely sorry to hear about your disappointment in our pricing and the extended wait time for your oil change. We will be sure to discuss this with our team to improve our efficiency for the future. If there is any additional information that you would like to provide, we would be happy to discuss it with you. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

August 12, 2025

Scott was very knowledgeable on the know how of the vehicle we brought yesterday afternoon. More

by oiainc77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Rutherford
Report | Print
Aug 13, 2025 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Thank you for leaving Swickard Chevrolet Buick Cadillac & GMC of Anchorage a five-star review! We are glad that Scott was knowledgeable about your vehicle. See you next time!

August 08, 2025

Cole went above and beyond, to help me with my issues, I was just getting the oil changed. More

by Akwimp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
Report | Print
Aug 11, 2025 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

We are glad to hear that Cole went above and beyond for you. Thanks for choosing Swickard Chevrolet Buick Cadillac & GMC of Anchorage.

August 03, 2025

I have always had professional service with people. Willing to spend time with me and answer my questions. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHERI VALDEZ
Report | Print
Aug 06, 2025 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Hi Jeff, thanks for sharing your feedback about our team at Swickard Chevrolet Buick Cadillac & GMC of Anchorage! See you again next time!

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