Swickard Chevrolet Buick GMC Cadillac of Anchorage

Except for a slow start, everything went very well. All together it was a very good visit. All together it was a very good visit. More

Sabrina is awesome, and she has excellent customer service. I appreciate her help and it was great working with her. service. I appreciate her help and it was great working with her. More

Service communication with vehicle status was frequent and response to questions was answered immediately after submission. and response to questions was answered immediately after submission. More

I scheduled an appointment for an oil change for 9 am. The oil change was not finished until about 2:30 pm. I called to check on the status of the car several times between noon at 1:15. Every time, I was The oil change was not finished until about 2:30 pm. I called to check on the status of the car several times between noon at 1:15. Every time, I was told, “they’re working on your car right now!” One excuse I was given for the long wait was that the shop was “really busy because there are a lot of walk-ins” I’m not sure why Swickard bothers to schedule appointments if they don’t honor the times, or if walk ins apparently take precedence. When I spoke to the manager before leaving, he was rude and frankly condescending. Literally the most ridiculous oil change experience I’ve ever had. More

Friendly, got the work done on time and as promised. Good to go.. thanks Sabrina. Good to go.. thanks Sabrina. More

We bring all of our vehicles here for service and have always been treated fairly and professionally. always been treated fairly and professionally. More

Very unresponsive to customer needs. After 2 months I had to call Cadillac to get them to respond. I can never get a live voice when I call for status After 2 months I had to call Cadillac to get them to respond. I can never get a live voice when I call for status More

Great service and quick, got me in right away kept me informed and updated good job informed and updated good job More

I went in with a serious issue with my new Blazer and I was expecting a difficult time resolving the timing required to get me back on the road. Mark, the GM of the dealership, gave me several options and was expecting a difficult time resolving the timing required to get me back on the road. Mark, the GM of the dealership, gave me several options and I left with a positive outcome. You get so used to confrontation and negativity at dealers these days that I was very pleased to avoid all of that and move on happily.both Ed and Jethro were very helpful as well. Thanks guys! More

I have been buying vans and trucks for 20 years from the dealership and have never been disappointed with their service and quality dealership and have never been disappointed with their service and quality More