Swickard Chevrolet of Thousand Oaks

Got my first step in the EV world with a new to me Bolt EV. Staff were very incredibly nice, knowledgeable and welcoming. Peter helped me with figuring out the perfect payment plan and trade in vehicle pro EV. Staff were very incredibly nice, knowledgeable and welcoming. Peter helped me with figuring out the perfect payment plan and trade in vehicle process. The General Manager Josh stopped by during the process and was very welcoming and after a brief conversation I understood why the dealer sales environment here is unlike any I’ve experienced thus far. And I know where I will be going for my service needs! More

Giovanni provided excellent service. He is very responsive and professional. Nick was exceptional and made sure we were happy. He is very responsive and professional. Nick was exceptional and made sure we were happy. More

I have been continually impressed by the level of service from the team at Swickard. from the team at Swickard. More

Outstanding. The service was fast and efficient and staff was kind and friendly and helpful. The service was fast and efficient and staff was kind and friendly and helpful. More

Excellent customer service from the beginning to the end , I will come back. For my next vehicles , I will come back. For my next vehicles More

Well I felt comfortable at the dealership and not pressured at all. It has a nice appearance and most importantly I found a car that I really liked and I could afford. pressured at all. It has a nice appearance and most importantly I found a car that I really liked and I could afford. More

If you want to know anything that is happening with your vehicle. This is not the place. I have left multiple messages for my service person (Ervin) along with the service manager (Keir) No one has called m vehicle. This is not the place. I have left multiple messages for my service person (Ervin) along with the service manager (Keir) No one has called me back. The only way I knew my vehicle was finished was showing up. I learned to read the reviews before taking my vehicle in for service . I wouldn’t recommend this dealership for service. To this day I still haven’t received a call. More

Professional and effective service. Convenient scheduling and good communication. Issue resolved with helpful insights moving forward Convenient scheduling and good communication. Issue resolved with helpful insights moving forward More

i’ve had two major issues they were cooperative. They were responsible. They were very very quick to Assist assist me and they did everything they could and went out of their way to take care of my They were responsible. They were very very quick to Assist assist me and they did everything they could and went out of their way to take care of my new Silverado EV. More

I had a battery replaced. I was going to be charged for the full price. When I went to pay, I found out via the digital board there was a $390 discount for battery replacement I was going to be charged for the full price. When I went to pay, I found out via the digital board there was a $390 discount for battery replacements. I had to negotiate for the discount with service person and service manager. It took almost took 2 hours to get the approval. More