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Swickard Honda

Gladstone, OR

4.2
363 Reviews

19400 SE McLoughlin Blvd

Gladstone, OR

97027

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Showing 363 reviews

May 10, 2024

Love this place! The service department is excellent. They make you feel welcome and ready to deal with your concerns in a timely manner. I actually trust their advi More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonas
May 10, 2024 -

Swickard Honda responded

Donna, we're so glad to know you've had a positive experience with our service department at Swickard Honda. Your trust and recommendation mean the world to us!

May 09, 2024

I found them to be very Honest , and friendly, Brian found out what I wanted or didn't want and we went from there. I'm going Bach! More

by spryoldcouple
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian purnell
May 09, 2024 -

Swickard Honda responded

We're delighted to know you had a positive experience with Brian and our team at Swickard Honda. We look forward to welcoming you back! Safe travels until then!

May 02, 2024

I found the sales associate helpful, honest and willing to beyond even took me to get my other car. More

by Essenceofgrace22
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Finn.
May 03, 2024 -

Swickard Honda responded

Thank you for reviewing Swickard Honda! It was so kind of you to share your experience.

April 28, 2024

The sales staff were very accommodating, Stephen really helped to make the buying experience stress free. More

by Trlangley2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen, Traci Amor
Apr 29, 2024 -

Swickard Honda responded

We're glad to know that our team, especially Stephen, made your buying experience stress-free at Swickard Honda. Thanks for sharing this positive feedback!

April 28, 2024

After seeing an off brand used car on the Auto Trader I stopped by to see it. A salesperson came up while I was looking at the car on their lot and offered to take a test drive. Afterwards I was shown the More

by nevrmor61
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 29, 2024 -

Swickard Honda responded

We're glad to know you had a positive experience with our sales team at Swickard Honda and that the follow-up was appreciated. It's great to know everything is going well with your new car! Thanks for choosing us, we appreciate it!

April 26, 2024

Outstanding service and attention to detail! Angel was excellent at communicating with me throughout the whole process! More

by pinehollow97267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Apr 29, 2024 -

Swickard Honda responded

We're so glad to know that Angel provided outstanding service and kept you informed throughout your experience at Swickard Honda. Thanks for sharing this positive feedback!

April 25, 2024

On 2 récent occasions, I’ve tried to call Swickard service center in Gladstone OR. Even though they list a 503 area code, the calls go through a central call center instead. Because of the importance More

by Nwfolks2
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
Apr 26, 2024 -

Swickard Honda responded

I'm sorry to read about the communication issues you've experienced. We want our customers to feel confident in the service we provide, so it's disappointing that we haven't lived up to those expectations. I want to arrange for someone who can help to get in touch with you. Please send your full name and best contact number to the email listed below and I'll make sure that we follow up. Thank you, Terry Collins - Customer Experience Team Lead customerexperience@swickard.com

Apr 26, 2024 -

Nwfolks2 responded

Terry-thank you for your response. We contacted Safelite and our windshield has been replaced.

Apr 29, 2024 -

Swickard Honda responded

We are thrilled that the issue has been resolved! Thank you for the update. Please let me know if there is anything else we can do for you in the future! Thank you, Terry Collins - Customer Experience Team Lead customerexperience@swickard.com

April 19, 2024

The service department is quick and efficient. The service reps listen and follow through with obtaining answers and take care of customer requests. More

by Sharon Gustafson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada
Apr 21, 2024 -

Swickard Honda responded

Sharon, we're glad to know our service department at Swickard Honda met your expectations! We always aim for efficiency and great customer care. Thanks for the positive feedback!

April 18, 2024

Service department is responsive and courteous and repairs are made in a timely manner consistently . More

by Ranberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada
Apr 18, 2024 -

Swickard Honda responded

Ranberg, we're glad to know you've had consistent and timely service at Swickard Honda. Thanks for the positive feedback!

April 17, 2024

I was very happy with the service. I expect to return when I need future service. More

by Jimbofleming1949
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Albright
Apr 17, 2024 -

Swickard Honda responded

We are honored to receive your support. Thanks for this positive review of your service experience! - Swickard Honda Team

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