
Swickard Honda
Gladstone, OR
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Love this place! The service department is excellent. They make you feel welcome and ready to deal with your concerns in a timely manner. I actually trust their advi The service department is excellent. They make you feel welcome and ready to deal with your concerns in a timely manner. I actually trust their advice and their excellent service. I would definitely recommend their service to anyone needing repairs to their cars. More
After seeing an off brand used car on the Auto Trader I stopped by to see it. A salesperson came up while I was looking at the car on their lot and offered to take a test drive. Afterwards I was shown the stopped by to see it. A salesperson came up while I was looking at the car on their lot and offered to take a test drive. Afterwards I was shown the CarFax on the vehicle, and then we negotiated a price. I appreciate the low pressure approach the sales team used and found them to be courteous, and respectful. One month later I was contacted by the salesperson to see if I was happy with the car. Everything was fine, and I am satisfied with the purchase, and the sales department at Swickard's. More
On 2 récent occasions, I’ve tried to call Swickard service center in Gladstone OR. Even though they list a 503 area code, the calls go through a central call center instead. Because of the importance service center in Gladstone OR. Even though they list a 503 area code, the calls go through a central call center instead. Because of the importance of a cracked windshield, they connected me right away. The person they connected me to had no answers to my concerns. I was told a service mgr would return my call with information. When I told him they haven’t returned calls in 2 previous times, he guaranteed a call will be returned in 2 days. It is now 4 days. Need I say more? More
The service department is quick and efficient. The service reps listen and follow through with obtaining answers and take care of customer requests. The service reps listen and follow through with obtaining answers and take care of customer requests. More