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Swickard Honda
Gladstone, OR
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Good Service Easy to Work With Easy going assistance, knowledgeable staff, and easy to work with salesman. I worked with Chris Stratman and he made the process feel comfortable and Easy going assistance, knowledgeable staff, and easy to work with salesman. I worked with Chris Stratman and he made the process feel comfortable and smooth. More
They all were amazing !!! They all were great,amazing and went way above and beyond for me. I can't thank them enough.... I would recommend anyone to them. They all were great,amazing and went way above and beyond for me. I can't thank them enough.... I would recommend anyone to them. More
Routine Maintenance Overall, the service was great. Kayla was very pleasant and professional. My car was ready well within the timeframe that she indicated. I appreciated Overall, the service was great. Kayla was very pleasant and professional. My car was ready well within the timeframe that she indicated. I appreciated having it vacuumed and washed - a nice treat! The only reason that I didn’t give a 5 overall rating was that the person I spoke with to set up the appointment gave me incorrect information. I was told that all a code 13a meant was an oil change, so I planned my time (and budget) accordingly. Upon arrival, it turned out that it also meant I needed the transmission serviced. Not a problem, it’s just not what I was told. Kayla handled the situation very well. More
Great experience We love this dealership we always buy our cars here.. we love dealing with Andrew he is so informative and very honest and all around super great sale We love this dealership we always buy our cars here.. we love dealing with Andrew he is so informative and very honest and all around super great salesman and very helpful..And Joe in financing was really great and patient in answering all our questions about leasing our car.. More
Airbag recall I had made an appt. because of an airbag recall notice. Swickard’s Service Dept. took excellent of my Honda CR-V and me; even shuttling me back & fort I had made an appt. because of an airbag recall notice. Swickard’s Service Dept. took excellent of my Honda CR-V and me; even shuttling me back & forth from my house. That’s customer care I appreciate! More
Air bag replacement handled quickly My older CRV needed air bags replaced due to a safety recall. The service department personnel were friendly and prompt, and my repairs were completed My older CRV needed air bags replaced due to a safety recall. The service department personnel were friendly and prompt, and my repairs were completed in less time than estimated. I was very happy with the experience. More
Great service! Went in for an oil change. They got me in on time, did the oil change, rotated my tires, washed and vacuumed my car in less time then they quoted me! Went in for an oil change. They got me in on time, did the oil change, rotated my tires, washed and vacuumed my car in less time then they quoted me! What a nice surprise! Staff was friendly and courteous! More
Outatanding One of the best experiences I've ever had buying A car. I would recommend this place to anyone and I would recommend our salesman Beau Thomas right al One of the best experiences I've ever had buying A car. I would recommend this place to anyone and I would recommend our salesman Beau Thomas right along with it....We had fun from the negotiation phase right through the final sale...Beaumwent out of his way to get us the price we wanted...We had some add one and the service was fast and efficient...Imwould recommend this place to anyone especially Beau... More
Monica bufton and John Gedlick KICK xxx are #1 After my alignment was successfully completed, my car feels amazing!! I no longer hear the metal scraping sounds I originally came in for :) John Ged After my alignment was successfully completed, my car feels amazing!! I no longer hear the metal scraping sounds I originally came in for :) John Gedlick expertises and knowledge along with Monica’s outstanding customer service got the job done!!! You two just made a Super happy Honda owner !!! THANK YOU !!!! More
Came in for airbag recall The recall install went fine as far as I know. My only problem was with the person that checked me in and I turned my keys over to. I was there a li The recall install went fine as far as I know. My only problem was with the person that checked me in and I turned my keys over to. I was there a little before 7am, went to the service desk I was told to go to, waited 8 minutes for her to get her desk set up, her tablet found and then she made a call to a customer about a special order he had made. In my mind I thought she should maybe have attended to the people waiting to get their car serviced before she made calls about a special order. I was pleased that my car was washed and a multi point check was done on my car when I picked it up. More