
Swickard Honda
Gladstone, OR
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Helpful Service Manager and offered a detailed explanation on service estimates. Fast turnaround. Clean bathroom and welcoming lobby when waiting for pickup. explanation on service estimates. Fast turnaround. Clean bathroom and welcoming lobby when waiting for pickup. More
Efficient. Kept me well informed on progress. Decent waiting area. Prices seem reasonable. Salesman answered my questions. Kept me well informed on progress. Decent waiting area. Prices seem reasonable. Salesman answered my questions. More
Absolutely fabulous service! Agent, Eric Canty, was incredibly knowledgeable, friendly, detail oriented, kind, helpful, and more! This is the best experience I have ever had pu Agent, Eric Canty, was incredibly knowledgeable, friendly, detail oriented, kind, helpful, and more! This is the best experience I have ever had purchasing a car...actually FUN! TERRIFIC! I would definitely recommend this dealership and agent to others. This was a great experience. Thank you so much! Charlotte More
Pulled in from getting treated like a second class citizen at Gladstone Toyota, had an amazing customer service, we were looking for a rav4 hybrid and went to see if Honda had a crv hybrid, unfortunat citizen at Gladstone Toyota, had an amazing customer service, we were looking for a rav4 hybrid and went to see if Honda had a crv hybrid, unfortunately all the allocations were spoke for, we did settle for a gas crv exl trim off the showroom floor! What an night and day difference from across the street! Please go see Brian in sales and his manager! More
I purchased a $35k vehicle and realized when I got home the tires didn't fit the wheel wells. I noticed this as i was reversing and turning out of a parking space. I went back the next day and they told me the tires didn't fit the wheel wells. I noticed this as i was reversing and turning out of a parking space. I went back the next day and they told me to cut my wheel wells. Then they said they would “make it right” and didn’t call me back for two days. I had left the vehicle there for them to decide what to do. I called each day until i finally received a call back. They said again they would “make it right” and said they would get new rims and tired to fit the wells. A week later i go to pick up the vehicle and they had given me take offs from another vehicle and the tires had screws and nails in them. They said they were new and that they only have new ones in the parts department and that they must have gotten those screws and nails in the service center. They also tried to sell me many warranties which i said no to. But they made me purchase a dent and ding package saying that was a dealer required warranty. This cost $399. I find out later that they had lied and you do not have to purchase these things at all. I will never purchase a vehicle at this dealership again sadly. More
My sales Person, George was the best. He knew what I was looking for, made sure I was up to date on a model just what I wanted. He kept me up to date on its arrival. And my husband was He knew what I was looking for, made sure I was up to date on a model just what I wanted. He kept me up to date on its arrival. And my husband was called to work and was unable to accompany me to purchase the car. George took the time to answer all of my questions and show me all of the options! He even helped me set up my insurance! I have some disabilities so all of his help was so appreciated! He was very patient and kind! Thank you More
Not the worst experience I have ever had at a dealer but, far from the best. They had a decent price on a car which is hard to find right now but, they refused to give a reasonable price for my trade-in beca far from the best. They had a decent price on a car which is hard to find right now but, they refused to give a reasonable price for my trade-in because they didn't have enough in their car anymore. They were the lowest trade-in price I have seen on my car and wouldn't budge. Mind you, they set their price and still tried to charge me more than their website said(by $2K) when they brought out the "deal". I don't think I will go back and I am glad that I didn't buy based on all of these negative reviews about them with no responses from the dealership. More