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Swickard Honda

Gladstone, OR

4.6
665 Reviews

19400 SE McLoughlin Blvd

Gladstone, OR

97027

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Showing 665 reviews

June 04, 2020

I did not feel comfortable entering the reception office because not one person was wearing a face mask. Only when I ask did the person (Scott) put on a mask. If you are expecting people to enter your facil More

by steveblackwood
Recommend Dealer
No
Employees Worked With
Quincy Mugg
Jun 09, 2020 -

Swickard Honda responded

Hi there, sorry to see that you didn't have a pleasant experience. Know that Swickard Honda is following strict guidelines for our cleanliness. We have designated people that their primary job is to disinfect our dealer, our vehicles, and our service department/sales. When we are dealing with customers, we do use masks to protect our customer and sales staff. We want to make this right please call us at 503-722-5000 x 4010-Managing Partner

June 03, 2020

Poor experience. It took 3 hours to buy a car for cash. The finance manager was rude. dismissive. and provided inaccurate information. He also refused to provide his name. I would not go here again. More

by BT
Recommend Dealer
No
Employees Worked With
Finance Manager
Jun 09, 2020 -

Swickard Honda responded

Hi there, we are sorry to see that you didn't have a great experience with us. Please give us a call we want to make this right! 503-722-5000 x 4010-Managing Partner.

May 30, 2020

The sale of my car was great until the addition of extended warranty was brought up. He made it seem like such a great deal, but made the final cost much more than what it was. Kind of disappointed in More

by gpt98270
Recommend Dealer
Yes
Employees Worked With
Darrell Croteau, Christina Bendinger
Jun 09, 2020 -

Swickard Honda responded

Thank you for the review! We would like to hear more please give us a call! 503-722-5000 x4037.

May 29, 2020

Dillon Potter was wonderful. My wife and I were both very impressed with this fine young man. Dillon's positive attitude and obvious talent for problem solving coupled with his God given people skills made u More

by Ellabelda25
Recommend Dealer
Yes
Employees Worked With
Dillon Potter. Darrel (finance manager) 10 stars for both!., Quincy Mugg
Jun 09, 2020 -

Swickard Honda responded

Thank you for the great review! Swickard Honda is here for you!! Stay well.

May 29, 2020

Unimpressed with the customer service!!! I kept getting the run around and the supervisor never called me back. I dont think I will be back for any maintenance on my honda at this dealership! More

by trisha.anne.miller
Recommend Dealer
No
Employees Worked With
Quincy Mugg
Jun 09, 2020 -

Swickard Honda responded

Hi there, here at Swickard Honda we strive to give ALL customers a five star experience. Please give us a call so we can make this RIGHT! 503-722-5000 x4044.

May 28, 2020

Genuine care Best customer service from start to finish. Great communication and work done in most timely fashion. Swickard Gladstone Honda is top notch, Thanks so More

by digduds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sommer, Kelsea, and all the great mechanics
Jun 09, 2020 -

Swickard Honda responded

Thank you for the kind review! Stay well!

May 28, 2020

I continue to use Swickard. They are polite and consistently take care of me and my car. Today I had Garrett Slack and Cody. A good team. More

by Susann,s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Slack
Jun 09, 2020 -

Swickard Honda responded

Thank you for your support, we hope to see you back here real soon!

May 25, 2020

Everyone was very helpful and it was very quick and easy. The employees were very aware of social distancing and everything was very clean and neat. More

by purdy_rich
Recommend Dealer
Yes
Employees Worked With
Mono Dem , Quincy Mugg
May 26, 2020 -

Swickard Honda responded

Thank you for the review, we here at Swickard Honda strive for a 5 star experience for ALL of our customers. Let us know what we can do to improve your next experience here.

May 24, 2020

Scott was very friendly and knowledgeable helped my mom with her car and made sure everything was properly maintenance and safe to drive we will come back to him More

by s.hill
Recommend Dealer
Yes
Employees Worked With
Scott
May 26, 2020 -

Swickard Honda responded

Thank you for the review, we are here for you!

May 19, 2020

Even with the pandemic restrictions in place we had an excellent buying experience. The cars were carefully sanitized and cleaned for our test drive. We made our decision without pressure and were extreme More

by Mc92614
Recommend Dealer
Yes
Employees Worked With
Dillon Potter, Christina Bendinger both 5 stars
May 26, 2020 -

Swickard Honda responded

Thank you for the great 5 star review! Swickard Honda appreciate this. We hope to see you down here again soon.

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