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Swickard Honda

Gladstone, OR

4.7
658 Reviews

19400 SE McLoughlin Blvd

Gladstone, OR

97027

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Showing 658 reviews

December 30, 2024

This is my second time getting a car from them, Brian Purnell was wonderful to work with, no high-pressure sales and he got me exactly what I wanted in the price range I asked for! I would highly recomm More

by Deeann H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Purnell
Dec 31, 2024 -

Swickard Honda responded

Deeann, we're delighted to hear that Brian made your second experience with Swickard Honda just as wonderful! Thank you for recommending him and trusting us again. Enjoy your new car!

December 29, 2024

Received great service and did whatever it take to get my business!! I will recommend!! More

by Manager
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
GM and Geroge did great job!!
Dec 31, 2024 -

Swickard Honda responded

We really appreciate you taking the time to leave us this awesome review! Thank you for recommending Swickard Honda!

December 29, 2024

Dealership is clean, sales staff is considerate and listen. Very positive experience and would definitely recommend! More

by pam4316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Didn’t work with an admin
Dec 31, 2024 -

Swickard Honda responded

Thank you for the wonderful feedback, Pam! We're delighted to hear that our team at Swickard Honda provided a positive experience. We appreciate your recommendation and hope to see you again in the future!

December 28, 2024

All the employees we encountered at Swickard Honda listened to what we said and treated us with respect. More

by Lauriecrab224
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alastair Norrie
Dec 30, 2024 -

Swickard Honda responded

We're delighted to hear that our team at Swickard Honda provided you with respectful and attentive service. Thank you for sharing your experience!

December 27, 2024

On Saturday, December 14 I scheduled the drive test at Swickard Honda using Costco Auto Program. I was told that Costco Pricing for 2025 Odyssey EX-L is $1450 below MSRP. The dealership is about 25 minut More

by rooman63
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales person
Dec 31, 2024 -

Swickard Honda responded

I'm sorry to hear about your experience and the miscommunication regarding pricing. We strive for transparency and it's clear we fell short in this instance. The information regarding the Paint Protection Package is actually listed on the website but with all of the other information included on the page, it's easy to understand how you could have missed it. I apologize that no one at the store pointed it out to you at the time of purchase. I understand how frustrating that must have been, and I appreciate the feedback regarding this. We'll make sure that we do a better job of indicating it in the future. Thank you, Terry Collins - Customer Experience Team Lead customerexperience@swickard.com

Dec 31, 2024 -

rooman63 responded

The paint Protection Package IS NOT LISTED on the page https://www.swickardhonda.com/new-Gladstone-2025-Honda-Odyssey-EX+L-5FNRL6H63SB024503. Please, check it before posting the response

December 19, 2024

Our salesman Alister was awesome! Very helpful and straightforward. Doc signing was easy and fast. Would recommend for sure. Positive experience More

by Hans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Covert, Traci Amor
Dec 19, 2024 -

Swickard Honda responded

Hans, we're delighted to hear that Alister provided you with a positive experience at Swickard Honda! Thank you for recommending us and sharing your feedback. Enjoy the road in your new vehicle, and welcome to the Swickard family!

December 19, 2024

Alan Bell was amazing! ! He made the shopping and buying of a car a wonderful experience!! Appreciate you!! More

by Henry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Covert
Dec 20, 2024 -

Swickard Honda responded

Henry, we're delighted to hear that Alan made your car shopping experience so enjoyable at Swickard Honda! Thanks for sharing your feedback with us. Enjoy the road in your new vehicle, and welcome to the Swickard family!

December 18, 2024

Very attentive and helpful and thorough! Felt well taken care of! Friendly and courteous. Satisfied More

by Birdybrt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman Service rep. Also shuttle driver
Dec 18, 2024 -

Swickard Honda responded

We're delighted to hear you felt well taken care of by our team at Swickard Honda! Thank you for sharing your positive experience with us. We appreciate the kind words and look forward to serving you again in the future!

December 18, 2024

I had a recall on my honda. I worked with Angel when I came in and he was awesome in explaining things. They got it done in a timely manner and washed my car. It was a great More

by pjmitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Dec 19, 2024 -

Swickard Honda responded

We're delighted to hear that Angel provided such a great experience during your recall visit at Swickard Honda. It's wonderful knowing everything was handled efficiently and you enjoyed the service!

December 17, 2024

Friendly, caring, professional staff, from the purchasing process, regular service appointments, and recall issue communication and follow-up More

by eaglecr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel, Jada
Dec 17, 2024 -

Swickard Honda responded

Thank you for highlighting the dedication of our team at Swickard Honda! We're delighted to know that your experiences with purchasing, service appointments, and recall communications have been positive. We look forward to continuing to serve you in the future!

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