Swickard Honda of Thousand Oaks

I recently brought my Honda in for service and had the pleasure of working with Mr. Juan Alvarez. From the moment I arrived, he was professional, friendly, and genuinely helpful. He clearly explained the pleasure of working with Mr. Juan Alvarez. From the moment I arrived, he was professional, friendly, and genuinely helpful. He clearly explained the recommended work, answered all my questions without any pressure, and kept me updated throughout the process. The service was completed on time, the work was done thoroughly, and the final cost matched what we discussed. I especially appreciated how he took the time to walk me through everything and make sure I understood my options. It’s rare to find a service adviser who combines technical knowledge with such excellent customer care. I left feeling confident that my vehicle was in good hands and that I was treated fairly. Highly recommend Mr. Juan Alvarez and the service department at the Swickard Honda of Thousand Oaks. I’ll definitely be returning and requesting him again. More

Very pleasant experience. I was greeted by Ms Alejandrina. She was attentive and polite. She was not pushy. I hate pushy sales people. She listened to what vehicle I was look I was greeted by Ms Alejandrina. She was attentive and polite. She was not pushy. I hate pushy sales people. She listened to what vehicle I was looking for and luckily it was available. I did buy that car. She was great and I would buy another car from her in the near future since I will be looking in February of 2027, More

Dealership was easy to work with a Ruben was excellent! ! Would definitely recommend the dealership to friends and family ! Would definitely recommend the dealership to friends and family More

All went well. I scheduled a test drive online the night before. They had the car I wanted to drive out front waiting for me. After returning to the dealer we bega I scheduled a test drive online the night before. They had the car I wanted to drive out front waiting for me. After returning to the dealer we began negotiating. I worked with Chris and Arian. I found out they had the same vehicle but in a different, better color. A little while later I drove off with it. Left very satisfied. More

From the beginning, Ethan was attentive and great with his communication, and this was before I even went into the dealership. Once I got to the dealership, Tim stepped in for numbers and was understandin his communication, and this was before I even went into the dealership. Once I got to the dealership, Tim stepped in for numbers and was understanding and patient with me. As I was evaluating all options and trying to decide what was best for me, both Ethan and Tim, made me feel absolutely no pressure or rush. I typically go to Oxnard Honda, but Thousand Oaks gained a returning customer! Thank you, gentlemen!! More

Amir Khoury was wonderful to work with - amazing customer service with zero pressure. Everything was ready when we arrived and the entire transaction was smooth and flawless. Top notch dealer that I can high service with zero pressure. Everything was ready when we arrived and the entire transaction was smooth and flawless. Top notch dealer that I can highly recommend! More

Amazing customer service, Mark Guzman was wonderful, would highly recommend seeing Mark for your car purchases at this Honda dealer. Very personable and WANTS to save you money where he can. Tim is also would highly recommend seeing Mark for your car purchases at this Honda dealer. Very personable and WANTS to save you money where he can. Tim is also very wonderful, very helpful, neither Mark nor Tim were ever pressuring into anything whatsoever, we ended up getting a package for oil/filter changes (which I highly recommend going with) as it barely added anything to my monthly payments and I don’t have to worry about oil changes for as long as I own the car. Very thankful and blessed to have worked with Mark, he’s very efficient and considerate of your time. Went out of his way to make sure we got the best deal, was open and honest about prices and everything he said held up when finalizing things with Tim. Thank you to both but especially to Mark for creating an unforgettable experience in buying my first car. I’m more than happy with this purchase. More

Joseph and the rest of the staff are great, I have purchased my 2 vehicles here purchased my 2 vehicles here More