Swickard Honda of Thousand Oaks

I went in for an A1 service and then was up saled for service I didn’t need — I went for a second opinion elsewhere. Juan was polite and nice but the policies of the dealership to try and push other pos service I didn’t need — I went for a second opinion elsewhere. Juan was polite and nice but the policies of the dealership to try and push other possible issues to make more money — wrong! I won’t be going back. More

Everyone at this dealership was great. Especially Zee. He was knowledgeable and understood what I was looking for in price. Especially Zee. He was knowledgeable and understood what I was looking for in price. More

Car that I requested was found for me and all paperwork that needed to be handled was emailed to me to read and sign. I received my car within a week after my request. that needed to be handled was emailed to me to read and sign. I received my car within a week after my request. More

Valeria was very promt, courteous and answered all my questions with patience and understanding.. It was a pleassure to work with her on the purchase of our Ridgeline. I have mentioned her on occassions questions with patience and understanding.. It was a pleassure to work with her on the purchase of our Ridgeline. I have mentioned her on occassions to friends looking to buy a car. Thank you for your service and helpfull personality! PS..Didn't answer two of the optional questions below because we did not trade a vehicle in and we did not have the vehihicle delivered. But if we did I'm sure it would of been a professional as the rest.. More

I brought my car in for service and I was treated very well, however, I was told I should change my transmission fluid. Even though I only have 15,000 miles on my car and typically it shouldn’t need to be well, however, I was told I should change my transmission fluid. Even though I only have 15,000 miles on my car and typically it shouldn’t need to be checked until it hits 50,000 miles. More

Ricky made my experience at this dealership quick and easy. He was friendly, knowledgeable, and genuinely helpful. He let me know about a recall I wasn’t aware of and took care of it right away. The deal easy. He was friendly, knowledgeable, and genuinely helpful. He let me know about a recall I wasn’t aware of and took care of it right away. The dealership also honored my warranty even though it had expired the day before, which I truly appreciated. More

A great experience all around, from the salesman to the general sales manager to the finance guy… Everyone was great general sales manager to the finance guy… Everyone was great More

I'd give zero if possible. They do not want any business. We live in Thousand Oaks, about a month ago we went to the dealership to check out a Honda Pilot. Not one person came They do not want any business. We live in Thousand Oaks, about a month ago we went to the dealership to check out a Honda Pilot. Not one person came over to us, at all. My husband still wanted the car, and it was still on the lot at end of the yr. So, we went thru the website, only to have a pretty bad disrespectful salesperson respond thru text--we then received a weird call from another person there as an "appt setter." Called back got voicemail. Told them we aren't looking to be "sold to," we want to test drive and then decide what we want to do. My husband figured we could just go to the lot. We got there, and same thing--totally ignored us, we circled the lot, went inside twice. We both felt "ick," from the experience. My hubs decided no thanks to buying anything here--it actually had him find a better upgraded package. He went to the lot in the valley; salesperson helped him immediately, not pushy and now my hubs PAID CASH and bought a new Pilot from a different lot. Would never recommend Swickard to anyone. More

He was great and help us what we need. Sure will be looking forward next deal Sure will be looking forward next deal More

BEST DEALERSHIP❗️GREAT SALES AND GREAT SERVICE STAFF❗️MY CAR # 5 HERE❗️WORTH THE DRIVE‼️ CAR # 5 HERE❗️WORTH THE DRIVE‼️ More