Back

Swickard Honda of Thousand Oaks

Thousand Oaks, CA

4.7
594 Reviews

3925 Auto Mall Drive

Thousand Oaks, CA

91362

Directions

By Type

594 Reviews of Swickard Honda of Thousand Oaks

June 21, 2025

Understand patient’s needs; suggesting services necessary for my vehicle. Service representatives are listening, professional, and patient. More

by LU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Five stars for Gal and Melvin
Jun 23, 2025 -

Swickard Honda of Thousand Oaks responded

Lu, we're thrilled to hear that our team at Swickard Honda of Thousand Oaks provided attentive and professional service for your vehicle. Thank you for sharing your experience with us!

June 21, 2025

Amir was very helpful. Finance was trying to strong arm me into a different down payment than Amir and I discussed but at the end of the day I got the deal I wanted, Amir w More

by LV426
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir Khoury
Jun 23, 2025 -

Swickard Honda of Thousand Oaks responded

We're delighted to hear that Amir provided you with a knowledgeable and efficient experience at Swickard Honda of Thousand Oaks. It's great to know he helped secure the deal you wanted without any pressure. Thank you for sharing your positive feedback! Enjoy the road in your new vehicle, and welcome to the Swickard family!

June 18, 2025

No communication. Had no idea status of my car. Called dealer and service rep picked up call then hung up. Not sure if it was Gal or Jason. Had to drive in to check o More

by dmcbride62
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Gal
Jun 18, 2025 -

Swickard Honda of Thousand Oaks responded

It's concerning to hear about the lack of communication you experienced. We strive for transparency and timely updates, so I apologize for any inconvenience caused during your service visit. Please feel free to reach out directly if you'd like to discuss this further or have any other concerns. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

June 18, 2025

Was quoted the wrong time for my vehicle. Took 3 and a half hours and I almost missed. Never coming back here! More

by Anthonysanchez635
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Giovanni
Jun 21, 2025 -

Swickard Honda of Thousand Oaks responded

Anthony, I apologize for the inconvenience you experienced with the timing of your service. We strive to provide accurate estimates and efficient service, so it's disappointing to hear about this miscommunication and delay. Thank you for this feedback. Your comments will be shared with the store management team so that we can improve our process. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

June 16, 2025

You have amazing service and I love to tell people that how satisfied I am thanks. More

by narindershastri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Fram
Jun 17, 2025 -

Swickard Honda of Thousand Oaks responded

Thank you for highlighting our commitment to top-tier customer service at Swickard Honda of Thousand Oaks! We love hearing from our happy customers.

June 15, 2025

Came in today to get my new Honda Civic. Throughout the process, Val was very punctual and informative leading up until the day of. She is warm, easy to talk to, and made the whole process a More

by brandonfoxphotos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valeria Podoynitsyna
Jun 16, 2025 -

Swickard Honda of Thousand Oaks responded

Thank you for sharing your experience at Swickard Honda of Thousand Oaks! We're delighted to hear that Val made the process smooth and enjoyable. Enjoy your new Honda Civic, and we appreciate the recommendation!

June 13, 2025

We had a great experience buying our car at Swickard from Joseph. He answered all of our questions and never rushed us or pressured us. Anytime we called him he was very responsive. The whole process was ver More

by amwatkins314
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Lashkari, Tim Hayden
Jun 16, 2025 -

Swickard Honda of Thousand Oaks responded

Thank you for sharing your positive experience with Joseph and Tim at Swickard Honda of Thousand Oaks! We're delighted to hear that the team provided a relaxed, pressure-free environment and exceeded your expectations. We appreciate your recommendation and look forward to serving you in the future!

June 10, 2025

Decide it was time to get a new honda oddessy. Found the car online and cold called the dealership. Daniel was great, found the car, confirmed it was exactly what we wanted. Was open to making a d More

by Patricia K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 11, 2025 -

Swickard Honda of Thousand Oaks responded

Patricia, we're delighted to hear that Daniel provided you with a professional and efficient experience at Swickard Honda of Thousand Oaks. Enjoy your new Honda Odyssey!

June 06, 2025

Conor was excellent checking in my Honda CRV and later checking me out. Conor was very helpful deciding what service to do. He noted the discounts I can obtain. Conor did text me as requested that my More

by artdelgrosso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conor, Carlos Montoya
Jun 09, 2025 -

Swickard Honda of Thousand Oaks responded

Art, we're delighted to hear that Conor provided such excellent service during your visit at Swickard Honda of Thousand Oaks. It's great to know he was helpful and attentive throughout the process. We appreciate your feedback and look forward to serving you again!

June 06, 2025

Great customer service and good prices. was able to get in and out with a new car within 2 hours. More

by ryanlee.nxt
Recommend Dealer
Yes
Employees Worked With
Valeria Podoynitsyna 5 stars
Jun 09, 2025 -

Swickard Honda of Thousand Oaks responded

We are thrilled to hear that our team provided an efficient purchasing experience. Thanks for choosing Swickard Honda of Thousand Oaks!

2
...