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Swickard Honda of Thousand Oaks
Thousand Oaks, CA
688 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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688 Reviews of Swickard Honda of Thousand Oaks
February 07, 2012
The service was completed in a timely manner. Service personnel were courteous and helpful-especially Terri. They were up front with the charges. There were no unnecessary extras. Email notification of personnel were courteous and helpful-especially Terri. They were up front with the charges. There were no unnecessary extras. Email notification of the status of your car service is very useful. Highly recommend this dealer's service department. More
by cjermag
Employees Worked With
Terri LaRocca, Terri LaRocca
February 06, 2012
I have always found Honda of TO extremely helpful, friendly and efficient. Work on my CR-V has always been done in a timely manner, nothing extra added that isn't needed. Bob has been an excellent s friendly and efficient. Work on my CR-V has always been done in a timely manner, nothing extra added that isn't needed. Bob has been an excellent service representative. Last trip there was last week and Carter drove me home. I find this service excellent and quick! Hats off to all of you! Lou Webster More
by onemomcom
Employees Worked With
Bob
February 03, 2012
I have bought 3 cars at Honda of Thousand Oaks in the past, and it's the outstanding customer service that keeps me coming back. I live in Simi Valley, and could take my car to 1st Street Honda, but pre past, and it's the outstanding customer service that keeps me coming back. I live in Simi Valley, and could take my car to 1st Street Honda, but prefer to go the extra distance because I have a relationship that is more of a friendship than just feeling like a customer. All the employees I have dealt with always make me feel welcome and appreciated. Willie was one of the first service techs that I dealt with, and I ask for him every time knowing the quality of service will be top notch. I have never had a negative experience at Honda of Thousand Oaks! More
by SPM21Bucky
Employees Worked With
Willie Burr, Willie Burr
February 01, 2012
The customer service rep worked to ensure that my car would be ready in a timely manner. They checked the car over, cleaned it up and let me know of any work or parts that need to be replaced. would be ready in a timely manner. They checked the car over, cleaned it up and let me know of any work or parts that need to be replaced. More
by teascarpine
Employees Worked With
Don't remember
January 27, 2012
The showroom is warm and inviting. We were greeted and quickly routed to Sebastain to answer our questions. He was not pushy, but answered our questions thoroughly. He really worked to find the exact mode quickly routed to Sebastain to answer our questions. He was not pushy, but answered our questions thoroughly. He really worked to find the exact model/color/option combination that we wanted. The day that we took possession of the car was smooth and efficient. The accessories and service department staff have been friendly and professional. This is the third Honda we have purchased through Thousand Oaks. We will buy from this dealership again. More
by Chris T
Employees Worked With
Sebastian, Sebastien LaPosse
January 26, 2012
Service at Honda of Thousand Oaks was exceptional. I was greeted quickly by service advisor Terri a Rocca(even before she knew my car was assigned to her). All of the personnel at the service area were eage greeted quickly by service advisor Terri a Rocca(even before she knew my car was assigned to her). All of the personnel at the service area were eager to help. Usually when you take your car in for service, everyone is looking the other way or nobody is around and you are stuck there wondering "Who will help me?"...Not at this dealership. I got major service work done quickly for what I consider to be at a fair price. More
by Rick Roach
Employees Worked With
Terri La Rocca, Terri LaRocca
January 26, 2012
I have dealt with this dealership since 1999 and have had positive experiences whenever I needed questions answered or service of any kind. I recommend this dealership to friends with a special emphasis on positive experiences whenever I needed questions answered or service of any kind. I recommend this dealership to friends with a special emphasis on the service department. More
by Legal Secretary
Employees Worked With
George, Jorge Mendoza
January 16, 2012
Geno is very helpful and make his best efford to give me best price. No time to wait in the dealer, yes NO TIME !!!, Just simply come sign contract and go with the car. He is kind, sincere, honest and tru best price. No time to wait in the dealer, yes NO TIME !!!, Just simply come sign contract and go with the car. He is kind, sincere, honest and trustworthy. He will not waste your time AT ALL !!!! Most of all, He can beat your best price !! God bless him and his family. Best regards, Tono More
by tsutedjo
Employees Worked With
Geno Demyon, Geno Demyon
January 02, 2012
I have been servicing my Honda vehicles at the Honda of TO for many years. I have been very satisfied and the service is great. I would highly recommend this dealership to anyone looking for peace of mind TO for many years. I have been very satisfied and the service is great. I would highly recommend this dealership to anyone looking for peace of mind and quality care! The service advisers here are great! More
by nvijayakumar
Employees Worked With
Service Advisor - Mike, Mike Bellante
December 30, 2011
Willie is courteous and efficient with his time. He meets his committments and trys understands what each customer wants for their Honda(s). He's also very knowledgeable about the warranty updates for meets his committments and trys understands what each customer wants for their Honda(s). He's also very knowledgeable about the warranty updates for Honda vehicles and how this Honda Dealership can help. More
by rsluce
Employees Worked With
Willie Burr, Willie Burr
