Back

Swickard Honda of Thousand Oaks

Thousand Oaks, CA

4.8
577 Reviews

3925 Auto Mall Drive

Thousand Oaks, CA

91362

Directions

By Type

577 Reviews of Swickard Honda of Thousand Oaks

February 12, 2025

everything worked out smooth and nice. Good service deliver on time and went out of way to make it happened More

by chrisjaelee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Montoya
Feb 13, 2025 -

Swickard Honda of Thousand Oaks responded

Chris, we're delighted to hear that everything went smoothly and you received great service at Swickard Honda of Thousand Oaks. Thanks for sharing your experience with us!

February 11, 2025

The staffs are friendly. They give me fair pricing and never try to push a sale. More

by michaelshidavor
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Ramsis
Feb 11, 2025 -

Swickard Honda of Thousand Oaks responded

Thanks for the shoutout! We're glad you felt accommodated by our team at Swickard Honda of Thousand Oaks. Safe travels!

February 10, 2025

After service is bad, left message many times no response from the service advisor. Link for video inspection sent via email didn’t open. Spoke with the service manager gave him the email to send the inspect More

by Mir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chase Winchester
Feb 10, 2025 -

Mir responded

After service is bad, left message many times no response from the service advisor. Link for video inspection sent via email didn’t open. Spoke with the service manager gave him the email to send the inspection video, but he didn’t send either.

Feb 10, 2025 -

Swickard Honda of Thousand Oaks responded

I'm sorry to hear about the communication issues you've experienced, Mir. We strive for prompt and effective service, so it's disappointing to learn that we fell short here. Please reach out directly when you have a moment; I'd like to ensure this is resolved properly for you. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

Feb 10, 2025 -

Mir responded

Please send me the service inspection video link.

February 09, 2025

My husband and I felt very taken care of here and Valeria was great! I highly recommend this dealership! More

by blwtr
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valeria Podoynitsyna
Feb 10, 2025 -

Swickard Honda of Thousand Oaks responded

We're delighted to hear that you and your husband had a great experience with Valeria at Swickard Honda of Thousand Oaks! Thank you for the recommendation, and we look forward to assisting you again in the future.

February 04, 2025

Service is always quick and thorough, clear explanations provided.before and after service is completed More

by valarie76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Montoya
Feb 05, 2025 -

Swickard Honda of Thousand Oaks responded

We're delighted to hear that you consistently receive quick and thorough service at Swickard Honda of Thousand Oaks. Thank you for highlighting our team's dedication to clear communication!

February 03, 2025

Best experience ever! !!! Erik was fantastic and played a huge part in our purchasing decision!!! Excellent at his position and advise! Thank you. More

by RITADR17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ERIK GUZMAN
Feb 04, 2025 -

Swickard Honda of Thousand Oaks responded

We're delighted to hear that Erik made your experience at Swickard Honda of Thousand Oaks so memorable! Thank you for the fantastic feedback, and enjoy your new purchase!

February 03, 2025

Very helpful Amyrh made my buying car a breeze. I would recommend any buying a car go to Your dealer. More

by acarod44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amyrh
Feb 04, 2025 -

Swickard Honda of Thousand Oaks responded

We're delighted to hear that Amyrh made your car-buying experience smooth and enjoyable at Swickard Honda of Thousand Oaks. Thank you for recommending us, and we hope you're enjoying your new vehicle!

February 02, 2025

Extremely helpful and couldn’t ask for a more welcoming environment would 100% recommend to everyone More

by Anthony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar jalal
Feb 03, 2025 -

Swickard Honda of Thousand Oaks responded

Anthony, we are glad to hear that our Swickard Honda of Thousand Oaks team provided such helpful service. Thanks for recommending us!

January 30, 2025

Service representative David Catarino was very helpful and honest. He did not try to oversell. Gave excellent advice on what was needed and what was not needed. More

by bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Montoya
Jan 30, 2025 -

Swickard Honda of Thousand Oaks responded

We're delighted to hear that David provided honest and helpful service at Swickard Honda of Thousand Oaks, Bruce. It's great to know you received excellent advice without any pressure. Thank you for sharing your experience!

January 30, 2025

There was a bit of wait even with an appointment. But the service advisor was terrific and promptly let me know when my vehicle was ready. After I got home , I noticed a broken piece in the trunk ar More

by Tobias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Chacon
Jan 31, 2025 -

Swickard Honda of Thousand Oaks responded

Tobias, thank you for sharing your experience! We're glad to hear that Melvin and the team at Swickard Honda of Thousand Oaks took great care of you. We appreciate your patience and are happy everything was resolved promptly. Safe travels ahead!

...
10
...