
Swickard Honda of Thousand Oaks
Thousand Oaks, CA
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577 Reviews of Swickard Honda of Thousand Oaks
After service is bad, left message many times no response from the service advisor. Link for video inspection sent via email didn’t open. Spoke with the service manager gave him the email to send the inspect from the service advisor. Link for video inspection sent via email didn’t open. Spoke with the service manager gave him the email to send the inspection video, but he didn’t send either. More
Best experience ever! !!! Erik was fantastic and played a huge part in our purchasing decision!!! Excellent at his position and advise! Thank you. !!! Erik was fantastic and played a huge part in our purchasing decision!!! Excellent at his position and advise! Thank you. More
Service representative David Catarino was very helpful and honest. He did not try to oversell. Gave excellent advice on what was needed and what was not needed. and honest. He did not try to oversell. Gave excellent advice on what was needed and what was not needed. More
There was a bit of wait even with an appointment. But the service advisor was terrific and promptly let me know when my vehicle was ready. After I got home , I noticed a broken piece in the trunk ar But the service advisor was terrific and promptly let me know when my vehicle was ready. After I got home , I noticed a broken piece in the trunk area. I brought back the vehicle and my advisor quickly went to the parts department and had it repaired on the spot. He said he wanted to do what was right and give the best in customer satisfaction. Thank you Melvin Chacon for excellent customer support. More