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Swickard Honda of Thousand Oaks

Thousand Oaks, CA

4.7
564 Reviews

3925 Auto Mall Drive

Thousand Oaks, CA

91362

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564 Reviews of Swickard Honda of Thousand Oaks

January 04, 2025

I had the best experience with Carlos, He was very patient and understood my decision making. More

by Bbelfer
Recommend Dealer
Yes
Employees Worked With
Melvin, Carlos Montoya
Jan 06, 2025 -

Swickard Honda of Thousand Oaks responded

We are glad to hear that Carlos provided patient support during your purchase here at Swickard Honda of Thousand Oaks. Thank you for your review!

January 03, 2025

I had the best experience with my salesperson Valera. She listened to my preference for a non hard sell and was a pleasure to work with! More

by roxieabbott
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Valeria Podoynitdyna
Jan 03, 2025 -

Swickard Honda of Thousand Oaks responded

Roxie, we're delighted to hear that Valera provided you with a pleasant and pressure-free experience at Swickard Honda of Thousand Oaks. Thank you for sharing your positive feedback! Enjoy the road in your new vehicle, and welcome to the Swickard family!

December 31, 2024

Great customer service, good deals, and rich inventory! This is my second lease and looking forward to more! As much as I shop around, I always end up making a deal here. More

by lenny_pro
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valeria, Carlos Montoya
Jan 02, 2025 -

Swickard Honda of Thousand Oaks responded

We're delighted to hear that you consistently find great deals and excellent service at Swickard Honda of Thousand Oaks, Lenny! Thank you for choosing us again, and we look forward to assisting with your future leases.

December 31, 2024

We came to buy our much needed new car, and definitely the great customer service that we experienced with Ruben Perez made the process enjoyable and stress less. Ruben Perez went above and beyond, guidin More

by The Miltons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Perez
Jan 02, 2025 -

Swickard Honda of Thousand Oaks responded

Thank you for sharing your experience with Ruben and the team at Swickard Honda of Thousand Oaks! We're delighted to hear that his exceptional service made your car-buying process enjoyable and stress-free. Enjoy your new vehicle!

December 30, 2024

Took to long for an oil change. You should have a cashier to check people out and not have to wait for the advisor. More

by Tommyrsmith3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Montoya
Dec 30, 2024 -

Swickard Honda of Thousand Oaks responded

Tommy, thank you for your feedback. We apologize for the wait during your oil change and appreciate your suggestion about having a cashier to expedite the process. We're always looking to improve our service efficiency and will take this into consideration. If there's anything else you'd like to discuss, feel free to reach out. Thank you, Terry Collins - Customer Experience Team Lead - CustomerExperience@Swickard.com

December 29, 2024

Amir did an excellent job making sure that we understand the whole process and was able to answer all of our questions. My only problem I couldn’t understand was that the car didn’t have a full tank of gas. More

by John
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos Montoya
Dec 31, 2024 -

Swickard Honda of Thousand Oaks responded

John, we're glad to hear Amir provided excellent service and answered all your questions at Swickard Honda of Thousand Oaks. We appreciate your your sense of humor as a “full tank of gas” probably wouldn’t be good for an electric car! Thank you for bringing this to our attention. Enjoy the road in your new vehicle, and welcome to the Swickard family.

December 24, 2024

Went in looking for a new car & has an idea of what I wanted. I was shown all models & colors to help me decide. Not pressured at all to make a purchase. I ended ip leaving with something I loved! More

by bgallard
Recommend Dealer
Yes
Employees Worked With
Amir Khoury
Dec 26, 2024 -

Swickard Honda of Thousand Oaks responded

We're delighted to hear that you found a car you love without feeling pressured at Swickard Honda of Thousand Oaks. Thank you for sharing your experience with us! Enjoy your new ride, and welcome to the Swickard family!

December 23, 2024

Swickard Honda of Thousand Oaks is a wonderful dealership. My Brand Specialist Zammar Farhad did a great job in finding me the Honda Accord Hybrid Sport addition. Also the finance guy did great an More

by Bernie Maddis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zamar Farhad, Mike Bellante
Dec 26, 2024 -

Swickard Honda of Thousand Oaks responded

Bernie, we're delighted to hear that Zammar and our finance team at Swickard Honda of Thousand Oaks provided you with a great experience. Enjoy your new Honda Accord Hybrid Sport!

December 20, 2024

We brought our car in for routine maintenance. Chase, our Service Rep, was pleasant, clear, and efficient. The work was done in a timely manner and our short wait in the lounge was pleasant. We wo More

by karenb.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Winchester
Dec 23, 2024 -

Swickard Honda of Thousand Oaks responded

Karen, we're delighted to hear that Chase and the team at Swickard Honda of Thousand Oaks provided you with a pleasant experience. We look forward to assisting you again for any future maintenance or repairs!

December 19, 2024

By far, the most efficient and pleasant experience Mainly because of Service Rep Chase Winchester. More

by Paulette Callahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Winchester
Dec 19, 2024 -

Swickard Honda of Thousand Oaks responded

Paulette, your kind review warms our hearts! Thank you from the Swickard Honda of Thousand Oaks Team. We are pleased to know you enjoyed working with Chase.

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