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Swickard Honda of Thousand Oaks

Thousand Oaks, CA

4.7
553 Reviews
Call Dealership (805) 601-7301
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3925 Auto Mall Drive

Thousand Oaks, CA

91362

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553 Reviews of Swickard Honda of Thousand Oaks

September 19, 2024

Excellent service, courteous rep, Quick turn around time and the convenient shuttle ride really helps. More

by Bluejasmine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Chacon
Report | Print
Sep 20, 2024 -

Swickard Honda of Thousand Oaks responded

Thank you for the great feedback! We're glad to hear that our team at Swickard Honda of Thousand Oaks provided excellent service and convenience. We appreciate your support!

September 18, 2024

Shira was very friendly and helpful with my service appointment. I would recommend Swickard Honda. More

by ASceenName
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shira
Report | Print
Sep 18, 2024 -

Swickard Honda of Thousand Oaks responded

Thank you for recommending Swickard Honda of Thousand Oaks! Shira will appreciate the shout-out.

September 17, 2024

Great experience. Giving a minimum of words is not ok. Blah, blah, blah, blah, blah. More

by ljs805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Report | Print
Sep 17, 2024 -

Swickard Honda of Thousand Oaks responded

Thank you for this 5-star review of Swickard Honda of Thousand Oaks! We appreciate your feedback.

September 17, 2024

I purchased a new homda civic from them it took 4 days to complete the transaction More

by rstein
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geno Demyon, Willie Burr
Report | Print
Sep 17, 2024 -

Swickard Honda of Thousand Oaks responded

Congratulations on your new Honda Civic, and thank you for choosing Swickard Honda of Thousand Oaks! We appreciate your patience throughout the transaction process. Enjoy the ride!

September 16, 2024

Service advisor was fine but didn’t meet my needs. Reserved shuttle service but they did not have anyone to drive me home. Didn’t receive estimate that was allegedly emailed to us. Didn’t feel em More

by simon4n1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Montoya
Report | Print
Sep 17, 2024 -

Swickard Honda of Thousand Oaks responded

We apologize for the inconvenience you experienced with our shuttle service and communication. It's disappointing to hear that we didn't meet your expectations, and we'll work on improving these areas. If you'd like to discuss this further or have any other concerns, please reach out to us directly. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

September 12, 2024

Service advisor was excellent he really helped me and did a great job. Service was great More

by d9dtoca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Montoya
Report | Print
Sep 16, 2024 -

Swickard Honda of Thousand Oaks responded

D9dtoca, thank you for taking the time to review Swickard Honda of Thousand Oaks! It really means a lot to hear that you're happy.

September 07, 2024

This dealership went above and beyond to get us into the perfect vehicle. The entire staff treated us (husband, wife, and two kids (4 and 20 months)) like family. It was a great atmosphere and made the proc More

by Bbroms113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mayra, Ash, Tim and Paul
Report | Print
Sep 09, 2024 -

Swickard Honda of Thousand Oaks responded

Thank you for sharing your experience! We're delighted to hear that our team at Swickard Honda of Thousand Oaks made the process enjoyable and treated your family like their own. Enjoy your new vehicle!

September 04, 2024

Shira from service department was very helpful. She explained the options available. I was given notice when vehicle is ready and car was waiting for me when I arrived. More

by Fauxpas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shira
Report | Print
Sep 04, 2024 -

Swickard Honda of Thousand Oaks responded

We're delighted to hear that Shira provided such helpful service at Swickard Honda of Thousand Oaks. Thanks for sharing your positive experience!

September 04, 2024

The people that work at this Honda location were very welcoming and friendly. They have excellent customer service More

by Arturo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valeria , Garrett Fram
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Sep 05, 2024 -

Swickard Honda of Thousand Oaks responded

Arturo, we're delighted to hear you had a welcoming experience with our team at Swickard Honda of Thousand Oaks. Thanks for the kind words!

September 03, 2024

My experience from start to finish was easy, respectful, and quick. I worked with a salesperson, sales manager, and the GM. All gave A+ service. Also, the quickest car buying experience ever. More

by tal.almany
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan, Ash, Paul
Report | Print
Sep 03, 2024 -

Swickard Honda of Thousand Oaks responded

Tal, we're delighted to hear that your experience at Swickard Honda of Thousand Oaks was smooth and efficient from start to finish. Enjoy the road in your new vehicle, and welcome to the Swickard family!

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