Swickard Honda of Thousand Oaks

Terri was great! She was fast and efficient, as well as very friendly. She call me right away, as there were some things that needed to be fixed. I couldn't afford all the repairs at one time, and apprecia very friendly. She call me right away, as there were some things that needed to be fixed. I couldn't afford all the repairs at one time, and appreciated her honesty in telling me what I can wait a little longer to get fixed. Having the car washed by the dealer was a added bonus! I will definitely come back. More

I found the experience with service on my Honda Civic efficient, professional and polite. When I drove up, another associate greeted me and directed me to Bob Bell's office after asking me if I had spok efficient, professional and polite. When I drove up, another associate greeted me and directed me to Bob Bell's office after asking me if I had spoken to anyone prior to the appointment. More

The service was completed in a timely manner. Service personnel were courteous and helpful-especially Terri. They were up front with the charges. There were no unnecessary extras. Email notification of personnel were courteous and helpful-especially Terri. They were up front with the charges. There were no unnecessary extras. Email notification of the status of your car service is very useful. Highly recommend this dealer's service department. More

I have always found Honda of TO extremely helpful, friendly and efficient. Work on my CR-V has always been done in a timely manner, nothing extra added that isn't needed. Bob has been an excellent s friendly and efficient. Work on my CR-V has always been done in a timely manner, nothing extra added that isn't needed. Bob has been an excellent service representative. Last trip there was last week and Carter drove me home. I find this service excellent and quick! Hats off to all of you! Lou Webster More

I have bought 3 cars at Honda of Thousand Oaks in the past, and it's the outstanding customer service that keeps me coming back. I live in Simi Valley, and could take my car to 1st Street Honda, but pre past, and it's the outstanding customer service that keeps me coming back. I live in Simi Valley, and could take my car to 1st Street Honda, but prefer to go the extra distance because I have a relationship that is more of a friendship than just feeling like a customer. All the employees I have dealt with always make me feel welcome and appreciated. Willie was one of the first service techs that I dealt with, and I ask for him every time knowing the quality of service will be top notch. I have never had a negative experience at Honda of Thousand Oaks! More

The customer service rep worked to ensure that my car would be ready in a timely manner. They checked the car over, cleaned it up and let me know of any work or parts that need to be replaced. would be ready in a timely manner. They checked the car over, cleaned it up and let me know of any work or parts that need to be replaced. More

The showroom is warm and inviting. We were greeted and quickly routed to Sebastain to answer our questions. He was not pushy, but answered our questions thoroughly. He really worked to find the exact mode quickly routed to Sebastain to answer our questions. He was not pushy, but answered our questions thoroughly. He really worked to find the exact model/color/option combination that we wanted. The day that we took possession of the car was smooth and efficient. The accessories and service department staff have been friendly and professional. This is the third Honda we have purchased through Thousand Oaks. We will buy from this dealership again. More

I have dealt with this dealership since 1999 and have had positive experiences whenever I needed questions answered or service of any kind. I recommend this dealership to friends with a special emphasis on positive experiences whenever I needed questions answered or service of any kind. I recommend this dealership to friends with a special emphasis on the service department. More

Service at Honda of Thousand Oaks was exceptional. I was greeted quickly by service advisor Terri a Rocca(even before she knew my car was assigned to her). All of the personnel at the service area were eage greeted quickly by service advisor Terri a Rocca(even before she knew my car was assigned to her). All of the personnel at the service area were eager to help. Usually when you take your car in for service, everyone is looking the other way or nobody is around and you are stuck there wondering "Who will help me?"...Not at this dealership. I got major service work done quickly for what I consider to be at a fair price. More

Geno is very helpful and make his best efford to give me best price. No time to wait in the dealer, yes NO TIME !!!, Just simply come sign contract and go with the car. He is kind, sincere, honest and tru best price. No time to wait in the dealer, yes NO TIME !!!, Just simply come sign contract and go with the car. He is kind, sincere, honest and trustworthy. He will not waste your time AT ALL !!!! Most of all, He can beat your best price !! God bless him and his family. Best regards, Tono More