Swickard Honda of Thousand Oaks

Thankful customers - Dana family Amazing customer service from Willie. He's kind, knowledgeable & extremely helpful when explaining what needs to be done re: service. My family is v Amazing customer service from Willie. He's kind, knowledgeable & extremely helpful when explaining what needs to be done re: service. My family is very thankful for your continued, over the top customer service!!! Thanks! More

Awesome customer service I recently visited Honda of Thousand Oaks for my 2016 Honda Civic recall. I was quickly helped by Willie Burr soon after the greeters explained what I I recently visited Honda of Thousand Oaks for my 2016 Honda Civic recall. I was quickly helped by Willie Burr soon after the greeters explained what I needed to do to have my vehicle worked on and was pleased with the dealers friendliness. I was informed my vehicle had an oil seep from the transmission and I approved the parts being ordered. I returned about a month later and was once again pleased by the employees friendliness and had my vehicle fixed before the promised times. I will definitely be returning for any future services my vehicle needs. I didn't really meet the other writers but I would recommend Willie Burr from my experience. More

Willie Burr is AMAZING!!!! I have been going to this dealership since 1996. Every experience I have had has always been a 5 star rating especially will WILLIE BURR!! Willie is s I have been going to this dealership since 1996. Every experience I have had has always been a 5 star rating especially will WILLIE BURR!! Willie is so honest and truly amazing to me and my family in keeping us safe on the road. Willie is always so helpful and knowledgeable in every way about all the Honda's I have ever owned. Willie is the best and I will always own a Honda because of the amazing service Willie has provided over the yeras for me. Thank you Willie for all the number #1 service you have given to me and my family!!! More

Willie Burr for GREAT Customer Service! Willie Burr in service creates a genuine experience, with great customer service skills. I trust things are being attended to without hesitation. My c Willie Burr in service creates a genuine experience, with great customer service skills. I trust things are being attended to without hesitation. My car is always ready in a timely manner. Thanks Willie! More

Honest Service First of all, Willie Burr is the Best! After taking our daughter’s 2014 Honda Civic to another dealership for service and getting ripped off, we decid First of all, Willie Burr is the Best! After taking our daughter’s 2014 Honda Civic to another dealership for service and getting ripped off, we decided to take her car to Willie at Honda of T.O. He has always been honest with any work that was needed when we leased our 2013 Honda Accord, and Willie came through again! The other dealership told her she needed brakes and we just wanted to be sure since she is only 2 years into her 3 year lease and she doesn’t drive all that much. Willie had her car inspected and as it turned out, she did not need brakes. We will only be coming here in the future. It is very comforting to know we have a service advisor we can trust! Melinda Shafran 10/24/16 More

FOR CUSTOMER SERVICE AND HONESTY, YOU WANT WILLIE BURR! When you look up Customer Service in the dictionary, Willie Burr's photo should come up! Lucky for me, my battery died over ten years ago and AAA tow When you look up Customer Service in the dictionary, Willie Burr's photo should come up! Lucky for me, my battery died over ten years ago and AAA towed me to the nearest Honda dealer, where I met Willie. Since that lucky day, I've been coming to Thousand Oaks Honda for service. Willie is not only extremely knowledgeable and courteous, but radically honest. If my brakes need to be replaced, he knows I'm on a budget, so he'll tell me whether I can wait another month or whether I need to do it now! He also explains everything in a way that I can understand. As a single woman, this is extremely important to me. I used to get my car serviced near my workplace, as it was convenient to get it done while I worked, but now I do it on Saturdays -- as that is how important it is to get my advice and service from Willie Burr. You don't get more honest and better knowledge and service than Willie. Hands down, he is THE BEST! More

service I recommend this delear the service is great I recommend his customer service is excellent he is friendly and helpful. I have 3 CRV Mr. Willie Burr I recommend this delear the service is great I recommend his customer service is excellent he is friendly and helpful. I have 3 CRV Mr. Willie Burr More

great dealership experience Service dept is top notch and service advisor Willie Burr is the best. He not only explains details of the work performed in detail but also is very f Service dept is top notch and service advisor Willie Burr is the best. He not only explains details of the work performed in detail but also is very friendly even when super busy More