Swickard Honda of Thousand Oaks

Every time I have brought by civic in for servicing, all of the people in the service department have been great. Mike has been helping me for the past year or so and every time he has made sure to make su of the people in the service department have been great. Mike has been helping me for the past year or so and every time he has made sure to make sure I had all my questions answered and he would take the time to explain any services that might need to be done. He makes sure I am given a fair price and is upfront about upcoming high cost items so I am prepared and can save money as necessary to make sure my car is in top running condition. More

I love this dealership, the service is excellent. I found a new favorite dealership to get my car serviced. I have shopped all the other dealerships in the SF valley area and they are not as customer service a new favorite dealership to get my car serviced. I have shopped all the other dealerships in the SF valley area and they are not as customer service friendly as the Honda of Thousand Oaks facility. More

I found the experience with service on my Honda Civic efficient, professional and polite. When I drove up, another associate greeted me and directed me to Bob Bell's office after asking me if I had spok efficient, professional and polite. When I drove up, another associate greeted me and directed me to Bob Bell's office after asking me if I had spoken to anyone prior to the appointment. More

Terri was great! She was fast and efficient, as well as very friendly. She call me right away, as there were some things that needed to be fixed. I couldn't afford all the repairs at one time, and apprecia very friendly. She call me right away, as there were some things that needed to be fixed. I couldn't afford all the repairs at one time, and appreciated her honesty in telling me what I can wait a little longer to get fixed. Having the car washed by the dealer was a added bonus! I will definitely come back. More

The service was completed in a timely manner. Service personnel were courteous and helpful-especially Terri. They were up front with the charges. There were no unnecessary extras. Email notification of personnel were courteous and helpful-especially Terri. They were up front with the charges. There were no unnecessary extras. Email notification of the status of your car service is very useful. Highly recommend this dealer's service department. More

I have always found Honda of TO extremely helpful, friendly and efficient. Work on my CR-V has always been done in a timely manner, nothing extra added that isn't needed. Bob has been an excellent s friendly and efficient. Work on my CR-V has always been done in a timely manner, nothing extra added that isn't needed. Bob has been an excellent service representative. Last trip there was last week and Carter drove me home. I find this service excellent and quick! Hats off to all of you! Lou Webster More

I have bought 3 cars at Honda of Thousand Oaks in the past, and it's the outstanding customer service that keeps me coming back. I live in Simi Valley, and could take my car to 1st Street Honda, but pre past, and it's the outstanding customer service that keeps me coming back. I live in Simi Valley, and could take my car to 1st Street Honda, but prefer to go the extra distance because I have a relationship that is more of a friendship than just feeling like a customer. All the employees I have dealt with always make me feel welcome and appreciated. Willie was one of the first service techs that I dealt with, and I ask for him every time knowing the quality of service will be top notch. I have never had a negative experience at Honda of Thousand Oaks! More

The customer service rep worked to ensure that my car would be ready in a timely manner. They checked the car over, cleaned it up and let me know of any work or parts that need to be replaced. would be ready in a timely manner. They checked the car over, cleaned it up and let me know of any work or parts that need to be replaced. More

The showroom is warm and inviting. We were greeted and quickly routed to Sebastain to answer our questions. He was not pushy, but answered our questions thoroughly. He really worked to find the exact mode quickly routed to Sebastain to answer our questions. He was not pushy, but answered our questions thoroughly. He really worked to find the exact model/color/option combination that we wanted. The day that we took possession of the car was smooth and efficient. The accessories and service department staff have been friendly and professional. This is the third Honda we have purchased through Thousand Oaks. We will buy from this dealership again. More

I have dealt with this dealership since 1999 and have had positive experiences whenever I needed questions answered or service of any kind. I recommend this dealership to friends with a special emphasis on positive experiences whenever I needed questions answered or service of any kind. I recommend this dealership to friends with a special emphasis on the service department. More