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Swickard Toyota
Edmonds, WA
1,637 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,637 Reviews of Swickard Toyota
November 21, 2021
Customer service not great, didn’t put correct amount of oil. Techs not knowledgeable of how to change oil on various car makes. Did not put cover back on oil cover skid plates. Wheels scratched from tire r oil. Techs not knowledgeable of how to change oil on various car makes. Did not put cover back on oil cover skid plates. Wheels scratched from tire rotation. More
by Jopina7807
Employees Worked With
Paul Chung
November 21, 2021
It does not makes sense to make an appointment for an oil change when you're quoted a 90 minute wait when you arrive. This has happened more than once. change when you're quoted a 90 minute wait when you arrive. This has happened more than once. More
by Angela_ashe
Employees Worked With
Paul Chung
November 20, 2021
Nicolo was the BEST EVER salesperson. I passed up getting this car less expensively in Puyallup because I wanted to support Nicolo as an outstanding salesperson. When going through the payment pro getting this car less expensively in Puyallup because I wanted to support Nicolo as an outstanding salesperson. When going through the payment process, and looking at the list of charges, I found that Dealer $$$ add-ons were offensive and expensive. Example: It is absolutely ridiculous to put things like a "one-year free dent repair" on the financial breakdown.....and charge the buyer $400 (now it is up to $900+) for something many buyers wouldn't want or need. I bought my 2010 Prius from this dealership when it was Magic Toyota, and I found that experience to be five star. Not only will I not be supporting Swickard owners by recommending this dealership to friends and family, I would not support Swickard owners by purchasing another car there myself., BTW, in almost 12 years of driving the Prius, I have never had a dent. More
by Jeanne M
Employees Worked With
NICOLO five+ stars
November 20, 2021
Was told it would take 2 hours, but needed up taking 5 hours. I called twice to check to see when my car would be done and they couldn’t reach the service advisor, and they would have them call me. I di hours. I called twice to check to see when my car would be done and they couldn’t reach the service advisor, and they would have them call me. I didn’t receive a call and just decided to go down there to find out what the status was. Not impressed! More
by jjowen74
Employees Worked With
Paul Chung
