Swickard Toyota
Edmonds, WA
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1,710 Reviews of Swickard Toyota
I was disappointed to get back in my car after service and all the crap was still in my car….mat, plastic, etc. Shoddy! We’ve been customers at this dealership for years/bought 3 cars here but service i and all the crap was still in my car….mat, plastic, etc. Shoddy! We’ve been customers at this dealership for years/bought 3 cars here but service isn’t as good anymore. They use to vacuum and give you a car wash but no more. Don’t feel that special here anymore 😞 More
I liked everything about the dealership except the amount of time it took to get my 60,000 mile checkup. I brought my car in at 7am thinking if I was early I could get my car back sooner. Wrong. The servi of time it took to get my 60,000 mile checkup. I brought my car in at 7am thinking if I was early I could get my car back sooner. Wrong. The service rep said it would take about an hour and a half to complete. Six and a half hours later they finished. When I asked the same service rep why it took so long he changed his story and said this 60,000 mile check could take a lot longer. Why wasn’t he honest about that when I asked him at 7am how long it would take? He did however give me good feedback on a hybrid cooling system problem which I had been having for several years. In short, I appreciate honest answers rather than what someone thinks I want to hear. More
Used to be my go to for my Toyota’s and purchased another Toyota because I loved the professional service team. However it’s like going to a fast food restaurant now and the left hand doesn’t know what the r Toyota because I loved the professional service team. However it’s like going to a fast food restaurant now and the left hand doesn’t know what the right hand is doing. Getting someone…anyone to give you an update is brutal. I would rather have a filling than attempt to get a straight answer from the people in the service department. More

