Swickard Toyota

Magic Toyota is magic. Every appointment is a great experience. They are friendly, on time, my car is in good care with Magic. When I traded in my 2003 Matrix for my 2011 RAV4, the help and courtesy, p experience. They are friendly, on time, my car is in good care with Magic. When I traded in my 2003 Matrix for my 2011 RAV4, the help and courtesy, patience as I made my decisions.. an excellent experience. And I love the RAV4. Thank you, Magic!!! Anne de Vore, Mukilteo More

I first contacted Magic Toyota through the Internet. Per the TMV website, I was supposed to receive a quotation, but immediately got a call back asking me to come in rather than a quote. I did receive a qu the TMV website, I was supposed to receive a quotation, but immediately got a call back asking me to come in rather than a quote. I did receive a quote after explaining that I wasn't coming in until I received a quote, which appeared to be decent. However, when I went into the dealership and took a test drive, the salesman, in describing the car, gave me information that I knew was incorrect from doing my homework on the car. His response, when I questioned him, was "I'll let you be right". I knew what my trade was worth from the Kelly Blue book, but when we sat down to finalize the deal, the salesman and manager came back with a ridiculous offer that was supposedly Kelly Blue Book, but wasn't even close. After a couple of "back & forths" negotiating, I asked for our key back and decided to leave. The sales manager then came running after us throwing enticing numbers at us with the excuse that he was just trying to make money for the company. I wouldn't do business with this dealership. More

Jim solved an issue that I was unhappy with with sheer class, professionalism, and patience. Jim is a huge reason why I purchased a new car for my brother and why I will purchase all my next two automobi class, professionalism, and patience. Jim is a huge reason why I purchased a new car for my brother and why I will purchase all my next two automobiles from Magic Toyota. Peter & Paul Chung are also a huge reason why I will buy all my cars from Magic Toyota, New or used. Great doing business with you guys! Jesse More

Christine in the service department was wonderful to work with. She is very knowledgeble and courteous and I really did enjoy my interactions with her. with. She is very knowledgeble and courteous and I really did enjoy my interactions with her. More

Great customer service. Had two recalls, got a free loaner while that work, a 15k service and serious body work was done. Great experience! Bought my truck here and won't go anywhere else. loaner while that work, a 15k service and serious body work was done. Great experience! Bought my truck here and won't go anywhere else. More

I rarely rate anyone excellent, so good to me is pretty good. They were pretty good. Courtesy van was late. I Have to go back to have radio checked, even though I asked it be checked at this service appo good. They were pretty good. Courtesy van was late. I Have to go back to have radio checked, even though I asked it be checked at this service appointment. More

When the battery died on our Prius, I was uncetain of how to use a charger on hybrid car. Khing Ly was extremely helpful on the phone on confirming the procedure shown on car manual. He then worked us in for to use a charger on hybrid car. Khing Ly was extremely helpful on the phone on confirming the procedure shown on car manual. He then worked us in for service that same day which was great. More

I come for service and everything goes smoothly always get the attention to my car as if this is their own personal car. I can walk around the neighborhood in th etime they quote me always prompt with my get the attention to my car as if this is their own personal car. I can walk around the neighborhood in th etime they quote me always prompt with my service requests The service staff asks about my car needs More

These guys are always so nice. They found a leaking water pump during an oil change that was covered by warranty so it didn't cost me a thing. I was due to go on a long road trip in a few weeks and a water p pump during an oil change that was covered by warranty so it didn't cost me a thing. I was due to go on a long road trip in a few weeks and a water pump failure sure would have disabled my car on the road. Kudo's for Magic Toyota mechanics! More

We went to do a trade in deal... They didn't give us a fare price for trade in, now they are asking triple the amount to resale it.Was told they would not get much for it...And the sales guy said he would fare price for trade in, now they are asking triple the amount to resale it.Was told they would not get much for it...And the sales guy said he would call me two days later...Well it's been almost two weeks..P.S.Glad he did not call back..Also we purchased an extended warranty..The car only has 8000 miles, Toyota's warranty is 100,000 miles..We changed our mind about having the extended warranty for 3 yrs or when the vehicle reached 100,000 miles, So it would be more like 8 yrs From 0 miles to 100,000 miles..Still waiting for a response from Magic Toyota is taking that charge off ... More